This is Skift

Skift (verb) - origin: Nordic languages - meaning: Shift; transformation.

As the daily homepage for the world’s largest industry, we are the leading news source for travel executives. We’ve proven ourselves as the information and intelligence brand at the center of it all, monitoring the ever-evolving transformation into the future of travel.

Every day, our award-winning team of journalists provides pivotal media insights on key travel sectors - with marketers, strategists and technologists top of mind. In doing so, we decipher and define global travel trends through a combination of news, research, conferences, exclusive interviews, strategic sector-focused newsletters, and more.

We are the leading travel news outlet - on a journey to better understand the world’s largest industry.

The Opportunity

Skift is growing and we want you to grow with us. Following our recent acquisition of Women Leading Travel, the premier executive community for women across travel and hospitality, we are expanding its reach and impact on a global scale.

We’re seeking a proactive, relationship-driven Membership Manager to oversee the full member journey from recruitment and onboarding to engagement and renewals. This role is central to shaping the future of Women Leading Travel as it scales under Skift’s umbrella.

This is a rare opportunity to join a fast-growing, mission-driven brand backed by one of the most respected names in travel media. Together, we’re building on Women Leading Travel’s powerful foundation to expand its global influence, empower women leaders, and foster meaningful connections across the industry.

If you’re inspired by the idea of growing a premier leadership community, building global networks, and helping take a high-profile platform to its next chapter, this is your moment.

Some of What You’ll Do

In this role, you will grow and sustain a thriving membership community. You’ll cultivate strong relationships with members, partners, and advisory boards while providing insights and data to guide strategy and decision-making.

• Oversee the full membership lifecycle: application review, approval, onboarding, engagement, retention, and renewals.
  
  
• Track and analyze membership data and budgets to identify trends and measure progress toward goals.
  
  
• Lead recruitment campaigns, including outreach to former members and follow-ups from events and referrals.
  
  
• Manage the Member Ambassador Program and member meetups, including city selection, logistics, venues, signage, and collateral.
  
  
• Write monthly member letters and corporate partner updates.
  
  
• Oversee Advisory Board communications, annual contracts, and backend operations.
  
  
• Partner with Events, Marketing, Sales, and Brand teams to ensure alignment and impact.

The Experience You Bring

• 3–5 years of experience in membership, community management, or client success ideally in media, associations, or events.
  
  
• Proven track record driving renewals, managing recruitment, and growing membership programs.
  
  
• Strong organizational skills with the ability to manage multiple outreach cycles and events simultaneously.
  
  
• Experience with CRM systems, membership platforms, and data analysis.
  
  
• A self-starter mindset who thrives in a collaborative, asynchronous remote environment.

What You’ll Gain

• Hands-on leadership of high-visibility programs and a  collaborative, global culture with real opportunities for professional growth.
  
  
• The chance to help shape the next chapter of Women Leading Travel, now backed by Skift.

Why Work at Skift

At Skift, we cover the world’s largest industry with curiosity, creativity, and rigor. Our team is collaborative, forward-thinking, and passionate about producing impactful journalism. You’ll be joining a respected global brand with opportunities to make your mark in the travel industry.

Personality/attitude/culture 

Skift's culture is diverse, very cohesive and full of people who love what they do and bring the best of them to work. We are remote but very connected and caring about each other.

How to get a job at Skift?

How To Apply

PLEASE SEND US A COVER LETTER ALONG WITH YOUR RESUME when you apply through our application system.

An Equal Opportunity Employer, Skift celebrates diversity and is committed to creating an inclusive environment for all employees. Our goal for our team and our culture is to reflect the diversity of travelers around the globe.We welcome applicants from all life experiences and encourage members of traditionally underrepresented backgrounds to apply, including people of color, women, people with disabilities and LGBTQ+ people.

Here’s what you can expect next

If you apply and are selected to interview, a Skift team member will reach out to you to schedule a time to connect