About Smithey Ironware

At Smithey Ironware, we’re building the next great American cookware company - one rooted in craftsmanship, quality, and enduring design. As a privately owned and fast-growing brand, we take a long-term approach to growth and decision-making. We believe exceptional products come from thoughtful work, high standards, and people who care deeply about what they do. Our team is united by a commitment to excellence, continuous improvement, and creating cookware that will be trusted and enjoyed for generations to come.

About the Role

As a Showroom Associate, you are the face of the brand to every guest who walks through the door. You'll welcome visitors, guide them through the collection, answer questions about cooking and care, and help them find the right piece, whether it's their first skillet or a gift meant to last generations.

This is a part-time, on-site role of about 30 hours per week, generally 12:00 to 5:00, Monday through Saturday.

What You'll Do

• Greet and welcome every guest warmly and make them feel at home

• Guide customers through our cast iron and carbon steel collection, sharing product knowledge and the Smithey story

• Answer questions about cooking, seasoning, care, and restoration

• Help customers choose the right piece and complete their purchase at the register

• Keep the showroom clean, well-stocked, and beautifully presented

• Represent Smithey's standard of quality and hospitality in every interaction

What We're Looking For

• A warm, outgoing personality and genuine enjoyment of talking with people in person

• Retail, hospitality, or in-person customer service experience, ideally in a premium or boutique setting

• Interest in cooking, cast iron, or craftsmanship, or eagerness to learn

• Reliable and punctual, and comfortable working Saturdays

• Comfortable using an iPad point-of-sale system (Shopify)

• Able to be on your feet and handle cookware throughout a shift

Availability

• About 30 hours per week, generally 12:00 to 5:00, Monday through Saturday.

Equal Employment Opportunity

Smithey Ironware Company is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age (40 or older), disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. All employment decisions - including recruitment, hiring, training, promotion, compensation, discipline, and termination - are made on the basis of qualifications, merit, and business need.

Reasonable Accommodation

Smithey Ironware is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants and employees who have sincerely held religious beliefs, observances, or practices. Applicants who require an accommodation to participate in the application or interview process may contact Human Resources at hr@smithey.com.

Work Authorization

Applicants must be legally authorized to work in the United States. Smithey Ironware participates in E-Verify, the federal program that electronically confirms employment eligibility, as required by South Carolina law.