Socket Fiber has grown from a small Columbia, MO startup to a trusted fiber internet provider, serving residential and business customers across 21+ counties. What started as a local solution to bring internet access to mid-Missouri has evolved into a fiber-to-the-home network reaching more than 90,000 homes with speeds up to 5 GIGs. With our corporate headquarters still in Columbia, MO, we provide customers with a value-driven, customer centric alternative to the incumbent service providers - because people deserve better. Socket is committed to equal opportunity and will provide reasonable accommodations for applicants with disabilities, as required by the ADA.
Socket is currently seeking an experienced Fiber Splicing Technician to join our dynamic team. This advanced-level field service position involves performing a variety of fiber optic splicing tasks, including (but not limited to) mainline splicing, curbside and customer premise work, extending demarcation points, troubleshooting inside wiring and central office issues, and thoroughly testing all completed splices.
This position involves frequent travel, with the possibility of occasional overnight stays and planned maintenance tasks. It also requires availability for on-call duty and emergency response during outages.
What We offer:
- Competitive compensation
- 401k matching
- Medical benefits
- Dental benefits
- Vision benefits
- Free fiber services if available in your area
Primary Responsibilities:
- Work with engineers and project managers to perform fusion splicing
- Be a resource to internal staff regarding splicing practices and procedures
- Complete detailed, documented reports on splicing activity
- Manage and communicate workload
- Maintain fiber asset inventory
- Work with customer service staff to resolve issues for customers
- Answer questions and concerns posed by customers and/or vendors
- Complete task and work orders on time, with accurate documentation
- Other duties as assigned
- Regular reliable attendance
Skills:
- Ability to fusion or mechanically splice fiber lines
- Know how to pull cable, terminate, and understand cable standards
- Awareness of building/fire codes
- Installation and testing of pressurized/non-pressurized closures for all types of cable
- Experience with a Fiber Optic Scope and/or Fiber OTDR (Optical Time Domain Reflectometer)
- Ability to terminate all telecommunications mediums; twisted pair, cable, coax, and fiber to BISCI (Building Industry Consulting Service International) standards
Desired Skills:
- Experience in the splicing field
- College preferred, but not necessary
- Strong written and verbal communication skills
- Ability to interpret, report, and present information
- Strong analytical and problem-solving skills
- Self-motivation
- Proven ability to work in a fast paced, time critical environment
- Attention to detail
- Must be able to work independently without supervision
- Proficient in using computers
Physical Demands:
- Ability to use tools
- Being able to lift up to 70lbs
- Ability to differentiate between colors
- Must be able to safely climb and descend ladders or other structures up to 28ft
- Ensure the safe operation of a bucket truck in strict adherence to all safety protocols, including compliance with weight limit guidelines.
Looking for a hands-on role with great opportunities? Apply now to become a Field Technician and start your career with us!