About Us

SOLO World Partners provides comprehensive solutions to Fortune 500 companies and leading global manufacturing industrial suppliers, specializing in high-precision OEM metal-based components.

Our Global Supply Chain services offer a wide spectrum of options, from FOB to DDP conversions, as well as customizable independent services. These services encompass various aspects, including material planning, program management, POC finance, engineering, program management, customs brokering, global sourcing, door-to-door logistics, ocean vessel freight, interstate rail, international tax law compliance, specialized warehousing, quality assurance, EDI, IT technology, and CRM support.

SOLO boasts advanced international trade and governmental tax certifications, including FTZ, IMMEX, C-TPAT, IATF 16949, R.O., and Bonded status, offering a strategic edge in the Global Supply Chain landscape.

ABOUT THE ROLE

The Program Coordinator identifies current and future customer requirements relating to planning, production, and program launch by establishing and maintaining highly organized records and personal rapport with actual customers and suppliers. Provides product, service, or material planning, and performance information by answering questions and requests internally and externally.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Achieves operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, customer-service standards; resolving problems; identifying trends.
• Consulting with logistics, accounting, engineering, suppliers and customers, and other professional personnel.
• Submits orders by conferring with technical support staff.
• Continuously uses computer software (internal ERP system) and fluid / comfortable in operating a computer.
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
• Work with the customers to ensure proper service is being delivered.
• Detail oriented and highly organized.
• Comfortable with data entry
• Assist in shipping and receiving department
• Performs other related work as assigned.

PHYSICAL DEMANDS OF POSITION

• This position requires prolonged sitting in a stationary position up to 75% of the time.
• The person in this position frequently communicates with customers and fellow employees who have inquiries and require directions.  Must be able to exchange accurate information in these situations.
• Consistently operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• The work is completed in an office environment.  

CANDIDATE SKILLS & QUALIFICATIONS

• Bachelor’s degree preferred but not required.
• Minimum of 3 years’ experience with inventory management in the supply chain or distribution environment.
• Knowledge of project management and experience improving and documenting processes.
• Proficiency with ERP systems.
• High aptitude for problem-solving and troubleshooting.
• Excellent communication and interpersonal skills.
• Deep understanding and proficiency in Microsoft Excel, including charts, pivot tables, equations, etc.
• Experience with inventory management systems.
• Able to work within a team environment not only within the organization unit, but also across departments and functional areas.
• Self-motivated and ability to work with minimal supervision.

WHAT WE OFFER

SOLO cares about its employees and we are proud of our positive company culture.  Our offices are newly remodeled and include individual offices and full lunch areas.  We have lunches, celebrate birthdays, work anniversaries, and acknowledge achievements.

Our traditional benefits include full Health benefits with Blue Cross Blue Shield and SOLO covers 75% of employee coverage for Medical and 100% of Dental and Vision coverage for the employee.  SOLO also covers 100% of all employees with Long-term disability Insurance and Life Insurance.  A generous PTO package along with 10 paid holidays including Christmas Eve, New Year’s Eve, and the Friday after Thanksgiving, 5 vacation and 2 sick days. 

Discrimination

It is the policy of SOLO World Partners to prohibit discrimination in any employment (including but not limited to recruitment, hire, employment, promotion, salary, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity/expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability. Marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. This applies to all of our employees, to ensure that they are treated without discrimination.