Established in 2014 and based in Charleston, South Carolina, Soteria's expertise in the cybersecurity domain is predicated upon the accumulated practical experience across all team members. Soteria's security professionals have held leading positions in private industries, state governments, and federal intelligence communities.

Driven by this combined pool of knowledge as well as the belief that “Security is for Everyone,” Soteria offers advisory services and solutions which are significantly differentiated from the security status quo. Soteria treats each client as a unique case deserving of individualized security insights and specialized hands-on assistance.

About the role

Join our Detection & Response Team at Soteria, where our MDR consultants work directly with our clients as they face emerging threats, tackle practical security challenges, and protect their environments from daily threats. As an MDR Consultant, you will be responsible for managing and investigating detection alerts across our client base. You will work with our detection and response engineering team to tune existing rules and develop new detection capabilities. You will interact with our clients on a daily basis to communicate  security trends and details specific to their environment. You will be empowered to guide alert investigations, including the collection of evidence, the identification of malicious or suspicious activity, and provide recommendations to Soteria’s clients as they navigate their response.

What you'll do

As a Senior Managed Detection and Response (MDR) Consultant, your responsibilities will include:

• Bringing a passionate and motivated attitude, being focused on having a positive impact with our clients and the team. You bring a warm, empathetic, professional, and friendly presence to interactions with every person you come across. You find excitement in witnessing the success of others. You are determined to deliver best-in-class detection and response services.
• Identifies opportunities for improvement and researchers and/or creates solutions to address those opportunities.
• Provide expert-level technical guidance to clients, tailoring solutions to their unique needs and advising on optimal response activities.
• Lead client-facing projects and train/mentor other MDR consultants
• Drive continuous improvement within the MDR practice, implementing innovative technologies and methodologies to stay ahead of the evolving threat landscape
• Analyzing MDR events and alerts for customers around the globe. You possess an uncanny attention to detail. Once you start investigating an alert, you won’t give up even when the technology is new or the techniques are foreign to you. If an investigation requires learning a new skill, you get excited and dive right in.
• Providing MDR monitoring coverage outside of normal business hours on a predetermined on-call schedule. You are highly available and interactive with the team, with a healthy respect for the urgency and responsiveness necessary for this industry. You understand that the bad guys don’t always strike during the 9-5, and that we are there for our clients and each other 24x7x365.
• Preparing and delivering monthly touchpoint updates to clients from all verticals. Develop and present comprehensive and accurate reports, training and presentations for both technical and non-technical audiences. 
• Build and maintain close relationships with Soteria’s MDR clients and help them understand the full scope of information available to make informed decisions about their security program.
• Maintaining competence in security trends, technologies, and practices through self-study and attendance of industry events. You are a lifelong learner who truly loves the information security world. You are actively seeking out information and trends, and openly sharing with the team.
• Thriving on teamwork and championing the power of collaboration. Working together to achieve shared goals is your mantra, and you actively engage in cross-functional cooperation. You are committed to personal and professional growth and are passionate about supporting your colleagues in their own development.
• Leading the creation, development and introduction of modern analysis techniques and solutions. You regularly work with other members of Soteria’s DART to improve detection capabilities. Your fervor for growth and improvement at all levels is contagious, and you constantly train and mentor consultants and analysts to build the company's overall capacity and capability.
• Approaching technology in a pragmatic and adaptable way. You view technologies and programming languages as versatile tools with distinct strengths and weaknesses.
• Occasionally assisting in Digital Forensics and Incident Response matters, such as ransomware, BEC, insider threat, and HR investigations. You are familiar with incident response best practices and willing to dive into highly technical investigations wherever needed. You are open to learning new methods and tools to help you grow your forensic skills.

Qualifications

• 5+  years of experience in an information security role or comparable experience
• 3+ years' of technical delivery, service delivery, client management, and/or managed services experience
• Professional certifications such as GCIH, Security+, BTL1, or SC200 is a plus
• Deep understanding of common Tactics, Techniques, and Procedures used by threat actors in today’s world.
• Experience leading external client engagements
• Effectively develop documentation and explain technical details in a concise, understandable manner 
• Experience with network and host-based artifacts available on Windows, Linux, Unix, and MacOS operating systems.
• Experience with networking concepts, protocols, and architecture
• Programming/Scripting knowledge as needed to facilitate analysis and investigation efforts.
• Strong written and verbal communication skills
• Demonstrates excellent time management and prioritization
• Must be able to communicate details of findings to both technical and non-technical clients.

Candidates must be legally authorized to work full time within the United States and able to pass a background check. Some candidates may require more extensive background checks based on the project. Soteria is an Equal Opportunity Employer. Soteria does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.