About Town

At Town, we are transforming the way small and medium-sized businesses handle their income tax obligations with advanced technology and unmatched service. We are building cutting edge tools that automate away administrative work, giving you more time to focus on clients and deliver value. This is your chance to be part of major innovation in the tax space, improving the experience not only for customers but also for every Town tax professional.

Excellent compensation and benefits: Rewards are immediate, not a decade away and not only after making Partner. From your first day, you receive competitive pay, comprehensive benefits, and meaningful stock options.

Flexible work arrangements: We are highly flexible and consistently accommodate life events and nuanced schedules, while expecting team members to be generally available during normal business hours.

Support for work life balance: We provide the structure and resources you need to sustain balance, ensuring that professional success never comes at the cost of your personal well being.

Career growth opportunities: With rapid expansion, you will have the chance to grow your skills, advance in your career, and take on increasing responsibility within the company.

Stability and security: Backed by leading venture capital firms and serving a growing market, Town is built for long term success and provides the confidence of joining a company with a strong future.

If you are detail oriented, passionate about navigating complex tax landscapes, and excited to help businesses succeed, Town is the place where you can make an impact while enjoying the rewards, flexibility, and growth you deserve. Join us as we reshape the tax profession with technology and create a better future for both our clients and our team.

About the role

As a Tax Administrator, you will provide essential administrative support to our tax operations team. This role is crucial in ensuring efficient operations and a seamless experience for our SMB clients. The ideal candidate will possess outstanding organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. You will excel in client communication, calendar management, document preparation, and team coordination, all while contributing to our mission of delivering exceptional tax services.

What you'll do

• Assist our tax team with daily administrative and other ad-hoc tasks.
• Ensure accurate and updated data in all tax operations applications.
• Serve as a secondary point of contact for clients, addressing inquiries and providing timely updates on tax-related projects.
• Facilitate effective communication between clients and the tax team to ensure a clear flow of information.
• Assist with various mailings of tax returns and letters to tax authorities
• Assist in collection of signed e-file authorization forms from clients, ensuring timely compliance with tax deadlines.
• Participate in team meetings, providing updates on administrative tasks and contributing to team objectives.
• Help coordinate and organize travel arrangements for in person events and meetings.

Qualifications

• Associate or Bachelor’s degree preferred.
• Some experience in tax administrative support, ideally in a finance, accounting or professional services environment.
• Basic understanding of tax preparation processes and procedures.
• Strong organizational and time-management skills with a keen attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in Google Suite applications and experience with tax software (e.g., GoSystems) is a plus.

Why join Town?

At Town, you’ll be part of a forward-thinking team that values innovation, creativity, and collaboration. We offer competitive compensation, opportunities for professional growth, and a chance to make a significant impact in the rapidly evolving fintech space. If you’re ready to disrupt the tax industry and help our clients thrive, we want to hear from you!

The base pay range target for the role seniority described in this job description is $69,000 - $105,000 in most remote locations. Final offer amounts depend on multiple factors such as candidate experience and expertise, geographic location, total compensation, and market data. In addition to cash pay, full-time regular positions are eligible for equity, 401(k), health benefits, and other benefits; some of these benefits may be available for part-time or temporary positions.