Scalamandre  - Sales Associate

Location: Atlanta, GA | ADAC

Status: Full-Time

Days: Monday through Friday

Hours: 8:30 AM – 5:00 PM

Scalamandré is seeking a dedicated and organized Sales Associate to join our showroom team. This role is pivotal in providing a luxury experience for our clientele, specializing in our world-renowned fabric and textile collections. You will act as a trusted advisor, ensuring the seamless execution of the sales process from initial textile selection to exemplary after-sales service.

The ideal candidate possesses a strong sales background, a passion for textiles, and the ability to combine high-level design consultation with meticulous administrative precision.

Core Responsibilities

Client Relationship Management & Consultation

• Trusted Advisor: Act as a primary point of contact, providing expert guidance on product selection, design solutions, and specific project requirements.
• Relationship Building: Establish and maintain strong, lasting relationships with clients through personalized showroom consultations and proactive outreach.
• Showroom Presentation: Conduct showroom tours and presentations to showcase Scalamandré's product offerings, materials, and design capabilities.
• Proactive Service: Anticipate client needs and offer solutions to enhance their design projects; provide exceptional client service with rapid response times.

Sales Development & Growth

• Drive Results: Actively engage with clients to understand their design visions and present compelling product recommendations that drive sales.
• Business Development: Proactively identify and pursue new business opportunities within the showroom environment by leveraging networking and industry knowledge.
• Brand Ambassadorship: Attend industry events, trade shows, and networking opportunities to expand your professional network and build brand awareness.
• Market Expertise: Stay abreast of industry trends, design innovations, and competitive offerings.

Technical & Product Expertise

• Product Knowledge: Develop and maintain a comprehensive understanding of Scalamandré's product lines, including materials, construction, and design applications.
• Design Specifications: Provide expert consultation to assist clients in selecting and specifying both high-end custom and stock textile products.

Sales Operations & Administration

• Order Management: Process client orders accurately and efficiently; enter orders and receive payments within the company system to ensure seamless fulfillment.
• Logistics & Pre-Sale: Coordinate fabric sample shipping, transfers, memos, and cuttings for approval (CFAs). Process reserves to ensure product availability.
• Reporting & Analytics: Utilize CRM and sales reporting tools to manage client accounts, track performance, and analyze sales data to identify growth opportunities.
• Fulfillment Tracking: Maintain meticulous client records; track order status and provide timely updates to clients, addressing any concerns promptly.
• Support: Contribute to the overall team support structure and perform other tasks and duties as assigned.

Job Requirements

• Experience: Proven background in sales with a track record of meeting or exceeding goals.
• Knowledge: General knowledge of the Interior Design industry and textiles is required (a formal Design degree is a plus, but not required).
• Technical Skills: Proficiency in CRM tools, sales reporting software, and order entry systems.
• Communication: Exceptional verbal and written communication skills with the ability to provide clear, detailed, and accurate information.
• Organization: Expert organizational skills with a focus on meticulous documentation and "best-in-class" follow-up techniques.
• Mindset: A team-player attitude with the ability to multitask in a fast-paced, luxury environment.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Benefits
• Welcome+
• Commuter Benefits
• 401k match
• Great Paid Time Off Policy

Company Info:

As a legendary American luxury brand, Scalamandré’s mission is to inspire interior designers with beautiful decorative textiles, wallcoverings, trimmings and furniture of the highest quality. Scalamandré’s commitment to the art and craftsmanship of its products has been the company’s hallmark, and its clear sense of integrity has produced a rich heritage of uncompromising quality and excellence.

Long a destination for connoisseurs of classic design, Scalamandré’s legacy began over eighty-five years ago when Franco Scalamandré began producing silk reproduction textiles for historic properties. For many decades, the Scalamandré weaving in New York City, manufactured the finest, most luxurious and exquisitely crafted mill, based fabrics, trimmings and wallpapers for the best-dressed interiors in America. Scalamandré continues to showcase its iconic designs today, as well as exciting new introductions that reflect the most current design and color trends in modern interiors.

Throughout its history and to this day, Scalamandré has been called upon by many of America’s most extraordinary properties. Historic restoration and cultural commissions number well over a thousand. Among these are The White House, the United States Capitol, United States Treasury, Monticello, Mount Vernon, Colonial Williamsburg, The Morgan Library, Wrightsman Galleries at Metropolitan Museum of Art, Isabelle Stewart Gardner Museum, Winterthur, the Mansions of Newport, Radio City Music Hall, and the Metropolitan Opera House. Additionally, Scalamandré remains the preeminent resource for America's leading designers and decorators for their most distinguished custom textile, wallpaper and trimmings projects.

In early 2017, Scalamandré merged with Stark Fabric, operating under the Scalamandré name. In addition to continuing its eponymous brand, Scalamandré now adds to its family the prestigious Old World Weavers and Grey Watkins brands, as well as Boris Kroll. The company also represents many renowned international brands, such as Lelievre, Colony and Missoni Home. There are thirteen Scalamandré to-the-trade showrooms in major metropolitan locations, including its flagship New York location. In addition, its products are distributed around the world, through sales representatives and agent showrooms.

Stark Scalamandré Fabric provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.