Director, Revenue Operations 

Full-Time, Remote / Salary, Exempt / Includes Benefits, PTO, Flexible Schedule, Equity

Steno is growing - and we’re hiring a Director of Revenue Operations to join our mission-driven team that’s redefining the court reporting industry. We’re a diverse team from all over the country (and beyond), and we’re crazy about redefining the boundaries of an outdated industry.

As Steno’s Director of Revenue Operations, you’ll report directly to the Vice President of Revenue Operations and play a pivotal leadership role across our GTM engine - driving strategic alignment between sales, marketing, and post-sales operations. Your work will directly impact growth enabling operational excellence, optimizing systems and processes, and delivering data-driven insights to guide decision making.

Who are you?

You’re a strategic thinker and builder with a strong foundation in Revenue Operations and a proven track record of scaling GTM systems, processes, and teams. You’re as comfortable diving into data as you are driving cross functional initiatives or sharing insights to executive leadership. You know how to balance big-picture strategy with the details that make it all work. You thrive in fastpaced environments, love solving complex problems, and bring energy, clarity, and leadership to everything you do.

On a regular basis you will 

• Own and lead day to day Revenue Operations across sales, marketing, and customer success - ensuring alignment and efficiency across all GTM teams.
• Drive CRM and GTM tech stack optimization (HubSpot and related ecosystem), ensuring data accuracy, integrity, and scalability.
• Build and maintain reporting and dashboards that surface actionable insights on funnel performance and revenue trends.
• Lead cross-functional initiatives that improve client acquisition, retention, and overall GTM effectiveness.
• Identify and implement process improvements, automation opportunities, and best practices to increase operational efficiency.
• Develop and maintain documentation, training, and change management strategies for Rev Ops tools and workflows
• Manage, mentor, and grow junior Rev Ops talent as the team scales.

You’re gonna crush it if

• Have 5+ years of experience in Revenue Operations, Sales/Marketing Ops, or related roles with experience in high-growth and fast paced environments
• Are a HubSpot pro (or have strong CRM experience and can quickly ramp) and have strong analytical skills.
• Have a strong grasp of GTM strategy, funnel dynamics, and how to align marketing, sales, and post sales, for scalable growth.
• Are highly organized, detail oriented, and thrive when managing multiple projects and stakeholders
• Are a collaborative leader with great communication skills and a ‘roll up your sleeves’ mentality.
• Have experience managing and mentoring junior team members

Compensation & Benefits

• Salary - $175,000 - $225,000, plus bonus based on goals set by your manager 
• Health, Vision, & Dental Benefits - generous company-sponsored health plans for both employees and dependents, including comprehensive vision & dental
• Wellness/Mental Health - shared benefits to be used among employees and families
• Flexible Paid Time Off - allowing employees to find balance in their lives
• Options of Equity - we know our success is nothing without our team
• Access to a 401k through Guideline
• A home office setup and a monthly stipend to offset internet and phone costs 

Our Team 

Our GTM team is a high-growth, powerhouse group, focused on growing Steno’s presence and impact. The team cultivates business relationships that help Steno achieve our big, audacious goals. 

Composed of Marketing, BDR, Inside Sales, Revenue Operations and Outside Sales teams, we work in direct partnership with our Customer Success and Executive teams to drive awareness and revenue while remaining laser-focused on creating and sustaining  exceptional client relationships.

About Steno

• Founded in 2018 and growing fast!
• Values: be highly reliable, constantly innovate, operate with a hospitality mindset
• Diverse backgrounds welcome! Steno employees have a unique blend of legal, technology, operations and finance experience
• We are revolutionizing the litigation and court reporting industry
• • Flexible deferred payment options (e.g., DelayPay)
  • Cutting-edge technology - unique products and integrations to maximize the output of legal professionals
  • White glove, concierge customer service that our clients rave about

Application Information

• Steno is an equal opportunity employer and does not discriminate based on any characteristics that are protected under the law. All employment decisions are based on qualifications, merit, and business needs.
• Applicants needing special assistance or accommodations for interviews or website access should contact us at accommodations@steno.com. 
• Steno personnel will always have either a steno.com email address or will contact you via Rippling Recruiting. Act with caution if asked for personal information. Background checks, for example, are only conducted after an offer is extended.
• Applicants should receive a confirmation email immediately after applying. If you haven’t received it, check your email spam folder and approve the sender address to ensure receipt of future communications. 
• Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information that may be included on a resume or application, is collected and stored in our system. Still, we never disclose or sell your personal information.