Court Reporter Recruiting Coordinator, Provider Operations Team (Remote)

Full-Time, Remote / Salary, Exempt / Includes Benefits, PTO, Flexible Schedule, Equity

Why You Should Choose Steno

• Wins together – Stock options included. When Steno grows, you grow.
• Invests in you – Premium Medical, Dental, & Vision Coverage — options for you and your family, with 100% of premiums covered for some plans, well above industry benchmarks.
• Constantly innovates – We are a modern organization solving real problems in an industry that needs a revolutionary approach.
• Competitive pay – Base salary of $70,500–$85,000, with real growth potential as you make your mark.
• High-impact outreach – Your calls and emails directly drive the growth and quality of Steno’s nationwide reporter network. You’ll see the results of your work every day.
• Remote-first – Flexible PTO, home office setup, wellness benefits, and a culture that rewards results and respects your time.

Why the Provider Operations Team at Steno Is Different

• You’re the court reporter’s first call – This team exists to get the right reporter on the right job, every time and it starts with you bringing them into the network.
• Small team, big ownership – Your work is visible immediately and there’s no hiding behind a big org. What you do matters.
• Variety keeps it interesting – Move between outreach, follow-up, onboarding support, and event coordination based on what the network needs most.
• You’re not just executing – You’re building something. Every reporter you recruit strengthens a nationwide network that law firms count on.

Who are you?

We're looking for an organized, personable recruiter who thrives on outreach and follow-through. You're comfortable picking up the phone, sending a well-crafted text, and keeping a busy queue of prospective reporters moving forward. You don't need to own the strategy; you execute it well and make sure no one falls through the cracks. You're detail-oriented, reliable, and motivated by connecting people to an opportunity they'll love. If you're looking for a company that offers support, guidance, an abundance of killer giphys, and unlimited potential to grow into your best self, you can bet we'd love to have you too. NOTE: Preference for candidates based in PST or MST (preferably California).

On a regular basis you will -

• Execute outreach to prospective court reporters identified by leadership via phone, text, and email, moving them efficiently from first contact to recruited partner.
• Serve as a responsive point of contact for prospective reporters, answering questions and periodically supporting the onboarding process as needed.
• Conduct follow-up outreach with leads who haven't responded, maintaining consistent and professional communication throughout.
• Log all outreach activity and keep reporter records accurate and up-to-date in HubSpot and Zendesk.
• Collaborate with internal teams to ensure a seamless experience from recruited reporter to active assignment.
• Support virtual and in-person events to increase court reporter awareness and foster engagement.
• Stay current on industry trends and best practices to support high-quality service delivery.

You're gonna crush it if -

• You have 3+ years of experience in high-volume recruiting or outreach, ideally in a contractor or freelance workforce context.
• Bonus points for experience as a court reporter or in the legal services industry.
• You are confident and comfortable reaching out to professionals by phone, text, and email, and you follow up persistently without losing warmth.
• You are proficient with CRM tools; HubSpot and Zendesk experience are a strong plus, and you keep records clean and current.
• You have supported outreach or recruiting initiatives across multiple regions or markets, executing on a plan set by your team.
• You are highly organized and thrive in fast-paced environments where you manage multiple prospects and tight deadlines.
• You work well within a team, take initiative, and bring a proactive, solution-oriented approach to your work.
• You are willing and able to travel up to 3-4 times per year for events, recruiting, and relationship-building activities.
• Preference for candidates located in PST and MST time zones

Application Information

Steno is an equal opportunity employer; we do not discriminate on the basis of characteristics protected by law. Employment decisions are based on qualifications, merit, and business needs.

Applicants needing special assistance or accommodations for interviews or website access should contact us at accommodations@steno.com.

Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information included in an application, is collected, analyzed, and stored in our system.

Steno personnel will always have a steno.com email or contact you via Rippling Recruiting. Background checks are only conducted after an offer is extended. If you haven't received an expected communication, check your spam.

Steno uses AI-assisted tools for this role to identify and prioritize candidates whose experience aligns with the role. All hiring decisions are made by our People team