Why StrataPT 

StrataPT is the only EMR & RCM platform designed to achieve a 99.99% reimbursement rate. We’re not just building software — we’re helping physical therapy, occupational therapy, speech therapy, and ABA practices run smarter, grow faster, and keep more of what they earn.

Our customers span the entire United States, and our team is central to how we outperform the industry. We’re relentlessly focused on delivering results, solving real problems, and making sure our customers can count on us — every single day.

About This Role 

We’re looking to add a Payment Specialist to our mighty, high-performing team. You’ll be hands-on in ensuring payments are posted accurately, accounts are reconciled efficiently, and financial workflows operate smoothly.

This role isn’t siloed. You’ll have a direct connection to the business, tight feedback loops with stakeholders, and a high degree of ownership.

Here’s what this looks like:

• Posting insurance and third-party payments, contractual write-offs, and transfers by either electronic means or manually
• Researching unidentified payments and/or recoupments to determine appropriate resolution
• Working with the team to achieve daily, weekly, and monthly goals
• Posting denials timely with the appropriate reason code
• Transferring balances accurately and timely so that billing and statements are produced without error
• Reviewing payor trends to determine root cause issues
• Maintaining a high level of productivity in a fast-paced environment

Essential Responsibilities

• Ensure accurate and timely posting of all insurance and third-party payments
• Analyze explanation of benefits (EOBs) to correctly allocate payments and adjustments
• Research and resolve payment discrepancies
• Support revenue cycle workflows by collaborating with AR and Billing teams
• Maintain up-to-date knowledge of payer policies and adjustments processes
• Achieve and maintain departmental productivity and quality goals
• Contribute to continuous improvement initiatives in the payment posting process

You’ll receive full training on all internal systems and play an important part in helping StrataPT scale its operations to serve more customers nationwide.

Skills & Qualifications

• Education: A college degree is preferred, but not required. We’re looking for sharp, capable people who can think critically and learn quickly.
• Required Experience:
• • Minimum of 2 years of medical experience
  • Minimum of 1 year experience specifically in payment posting (electronic payment posting preferred)
  • Understanding and interpretation of insurance explanation of benefits (EOBs)
  • Prior experience in a high-volume transactional environment preferred
• Skills:
• • High degree of accuracy in payment posting and balance reconciliation
  • Ability to manage a high volume of transactions while maintaining quality
  • Proficiency in using billing software and related computer applications
  • Ability to calculate payment amounts and make necessary adjustments accurately
  • Excellent typing skills and strong attention to detail
  • Familiarity with reimbursement patterns and clinical workflows in physical therapy, occupational therapy, speech therapy, or ABA settings

This Role Is Ideal for Someone Who Is:

• Humble. Self-aware and respectful
• Empathetic. Goes beyond understanding another person’s perspective. Acts with compassion and respect
• Adaptable. We like learn-it-alls, not know-it-alls
• Remarkable. Remarkably resourceful. Remarkably effective
• Transparent. Open and honest with others and with themselves

Our Culture at StrataPT 

These aren’t just words on a wall. These are the standards we hire against, coach around, and hold ourselves to:

• We solve for the customer.
• We are remarkably transparent.
• We favor autonomy & accountability.
• We believe extraordinary peers make all the difference.
• We pursue long-term impact.

Compensation & Benefits 

Job Type: Full-time Pay Range: $40,000 – $55,000 depending on experience

StrataPT Benefits include:

• Medical, Dental, Vision, Life & AD&D, Short- and Long-Term Disability (coverage begins on Day 1)
• Simple IRA with 3% company match (eligible after 1 year)
• Paid Time Off:
• • 14 days PTO annually
  • 6 company holidays + 1 floating holiday
• Flexible schedule, with a shared rhythm during standard business hours (Monday–Friday, 9:00 AM to 5:00 PM ET). We trust you to manage your time — and we expect everyone to stay connected, responsive, and aligned.

Work Location 

This is a fully remote role.