About SubBase

SubBase is redefining construction procurement by offering an intuitive, unified platform for subcontractors and self-performing general contractors. Our mission is to streamline procurement workflows and deliver significant efficiency and cost savings for our customers. Our customers range from nimble regional firms to $2B+ enterprises like Baker Construction, all seeking clarity, speed, and control across their supply chain. Learn more at subbase.io.

The Role

We’re hiring a Senior Product Manager to own the strategy and roadmap for SubBase’s Core Product. This is the foundation of our platform—the place where customer pain points, workflow friction, and UI simplicity converge. In this role, you’ll lead the development of scalable, user-friendly solutions that feel purpose-built, yet generalized enough to work for a range of company sizes and operational models.

You’ll thrive in this role if you bring exceptional customer empathy, a strong sense of product design and usability, and a data-driven approach to decision-making. You will partner directly with our customers, internal teams, and executive leadership to deeply understand the construction procurement lifecycle, identify product opportunities, and deliver elegant, high-utility solutions that drive measurable impact. Expect travel between 5–10 days per quarter for discovery sessions, implementation support, and internal team planning.

Key Responsibilities

Customer Discovery and Product Strategy

• Lead discovery efforts to uncover pain points across critical workflows for SMB to enterprise customers
• Synthesize insights into clear problem definitions and high-leverage product opportunities
• Define and own the product strategy for the Core product line in alignment with company OKRs
• Prioritize and manage a product roadmap that balances enterprise needs with platform generalizability
  
  
  

Product Development and Execution

• Write clear, detailed product requirements, user stories, and acceptance criteria
• Work closely with engineering, design, and QA to scope and deliver high-quality features
• Champion user experience and product polish, ensuring that even complex workflows feel intuitive
• Leverage qualitative feedback and quantitative data to evaluate and improve product decisions
• Run product discovery and user validation cycles that inform iterative development
  
  
  

Customer Engagement and Go-to-Market Collaboration

• Participate in customer planning, onboarding, and implementation calls to build empathy and tailor solutions

• Collaborate closely with engineering, design, product marketing, and leadership to ensure smooth delivery
• Contribute to team planning and roadmap reviews, and influence broader product strategy
• Advocate for scalability, reusability, and performance across the product
• Partner with Customer Success, Sales, and Support to ensure successful rollout and adoption
• Travel to customer job sites or offices (5–10 days per quarter) for user interviews, testing, and collaborative workshops
  
  
  

Who You Are

• 5–7 years of product management experience
• You have exceptional customer empathy - you actively seek out customer pain and use it to inform product decisions
• You have a passion for excellent UI/UX, and you continuously build your own awareness of design best practices. 
• You’re a data driven decision maker - you can comfortably define key product metrics, run experiments, and execute analyses with tools like Heap, Sigma, or Mode to effectively make decisions.
• You leverage a suite of AI tools as force multipliers for productivity, and you’re consistently exploring how to take advantage of advancing technologies.
• Experienced in deeply understanding and designing for user workflows, especially in operationally complex industries (e.g. construction, logistics, manufacturing, field services)
• Comfortable working with enterprise and SMB customers, and navigating the tradeoffs between bespoke needs and scalable platform design
• Comfortable managing ambiguity, setting strategy, and rolling up your sleeves to execute
• Willing to travel 5–10 days per quarter for customer visits and internal team planning