About Superdigital

Superdigital is a proudly untraditional creative agency focusing on content, social, digital, and influencer and not so much on making job descriptions. We work with brands, athletes, and the Mayor of Flavortown. We’re known for our work but loved for our passion. Sometimes, we make non-agency things like movies and podcasts too!

Project Manager Job Description 

We are looking for a strategic, detail-oriented Project Manager to lead cross-client resourcing and capacity management. This role is ideal for someone who thrives in project management at the intersection of creative strategy, resourcing, operations, and technology—and who can translate vision into action. You will be an expert matchmaker - understanding project needs, the team’s skills (aptitudes and appetite), and how to curate the best team for the best work possible. The ideal candidate will have strong interpersonal relationship skills, an analytical mindset, as well as a deep understanding of the skills within the team (specifically within Creative, Social Media, and Brand Strategy). This role reports directly to the [Operations Director].

What you’ll be responsible for:

• Resource Planning & Allocation:
• • Collaborate with Client Management Teams to understand the resource needs of upcoming and ongoing projects.
  • Identify appropriate resources from the talent pool, considering skill sets, team dynamics, chemistry, time zones, individual growth needs and preferences.
  • Support the ongoing development of a consistent and robust process for longer term BAU resource management.
  • Champion the effective use of the resource management tool ensuring resources actively engage with and provide feedback on the accuracy of their schedules.
  • Constantly review and check resource allocations, checking in with individuals to ensure schedules are correct.
  • Encourage accurate and timely completion of timesheets and contribute to regular resource reporting.
• Scheduling & Capacity Management:
• • Ensure effective scheduling and planning, balancing individual workloads, time off and learning time to prevent overburdening resources.
  • Proactively address resource shortages, considering repurposing resources across clients or engaging freelancers as needed.
• Forecasting & Prioritization:
• • Proactively forecast resource requirements based on upcoming projects, adjusting plans to accommodate unforeseen changes.
  • Work with Client Partners to manage shifting priorities and project deadlines, offering solutions when conflicts arise and escalating when necessary.
• Budget Management & Cost Control:
• • Partner with Client Management Teams to align project resourcing with budget expectations.
  • Monitor actual project costs and flag to Client team to take corrective action for deviations such as scope creep or overservicing.

What we’ll love about you:

• Great people skills, and a team player
• You thrive in a fast-paced environment
• You are hard-working with a "no task is too small" attitude
• You are never satisfied with the status quo, always thinking "how can we do this better?"
• Inquisitive, love to learn, embrace failure, and never give up