Sway is a fast-growing, LA-based technology and logistics startup providing next-generation delivery and return solutions for brands and 3PLs. We leverage a gig marketplace to pair driver partners with optimized routes in local neighborhoods, while our technology creates a rideshare- and food-delivery-like experience for shoppers.

Our mission is to make online shopping more enjoyable by offering a delivery and return experience that’s as seamless as the purchase itself. If you want to join an innovative team tackling one of the most overlooked areas of e-commerce, this is the place for you.

Sway is venture-backed by top VCs in LA and NYC, and supported by founders of Allbirds, Warby Parker, Harry’s, and thredUP. Our team includes innovative builders and industry experts from companies like Uber and Pitney Bowes.

The Role

We are seeking a skilled and proactive part-time Warehouse Lead to assist with all aspects of our warehouse operations, including receiving, storage, and distribution activities. You will play a key role in ensuring our processes align with Sway's mission to provide seamless and efficient service to customers. In this role, you will be responsible for assisting the team, playing a key role in the day-to-day functions of the warehouse, maintaining safety and regulatory standards, and working closely with our Operations Manager to optimize performance. As the company grows, you will have the opportunity to drive process improvements, lead cross-functional collaborations, and set the standard for operational excellence.

What You'll Do:

• Support receiving, sorting, and organizing inventory with accuracy
• Assist the team in managing incoming and outgoing shipments
• Help maintain an organized warehouse layout to increase operational efficiency
• Guide and train new associates on standard operating procedures
• Act as the on-site point person for daily team coordination
• Communicate any delivery issues, delays, or operational concerns to the HQ team
• Coordinate with drivers for pickups and deliveries as needed
• Step in to verify shipments, delivery photos, and labeling accuracy
• Brainstorm operational improvements and assist the Operations Manager in developing action plans to alleviate these system pain points 
• Suggest workflow or process improvements to improve team efficiency
• Ensure safety and hygiene protocols are followed on each shift

Qualifications:

Basic Qualifications:

• 1+ years of experience in a warehouse or logistics environment
• Experience coordinating with teams or training peers preferred
• Familiarity with basic warehouse procedures, tools, and safety standards
• Comfortable using warehouse apps or systems to log packages and track shipments (training provided)
• Strong attention to detail and ability to follow processes accurately
• Good communication skills for working with team members and drivers
• Able to lift and move boxes (up to 30 lbs) and stay active throughout the shift

Preferred Qualifications:

• A BS degree is preferred
• Forklift Certified is preferred

Benefits:

You'll be excited to join our team because we offer:

• Join the Ground Floor of a Fast-Paced Startup: Be part of shaping our company’s future, where your ideas and contributions make a direct impact as we grow.
  
  
• Dynamic and Engaging Work Environment: Experience a collaborative atmosphere where teamwork is crucial and everyone contributes to our shared success.
  
  
• Paid Time Off (PTO): Enjoy a comprehensive PTO policy that supports work-life balance and allows you to recharge when needed.
  
  
• Comprehensive Benefits: Medical, dental, and vision insurance available after 90 days of employment.

The Sway Way

Bring on the Storm: At Sway, we recognize that change is the only constant in the startup journey, and we embrace the challenges it brings. Every setback offers a new perspective, guiding us to innovate and grow as we navigate the twists and turns of our path.

Every Package Matters: We refuse to accept the imperfection that defines traditional logistics; every package and interaction counts. Our commitment to striving for perfection in every delivery and return sets us apart and fuels our success, creating the magic of Sway.

Trust your Numbers: Data forms the backbone of our decision-making process. While we consider both quantitative and qualitative insights, we prioritize data analysis to inform our strategies, ensuring that every initiative is backed by solid metrics before we act.

Seek Responsibility: We thrive on ownership, eagerly stepping up to take on tasks and projects. While we embrace the opportunity to lead, we acknowledge our mistakes, communicate transparently, and continuously build processes to prevent them from happening again.

Low Ego, High Ambition: Ego has no place in our culture; we promote constructive debate and collaboration to achieve the best outcomes. By fostering positive interactions and supporting each other, we embrace the challenge of our mission with kindness and enthusiasm, enjoying the journey together.

Job Type: Full-Time

Pay Rate: $20.00/hr

Shift: Saturday-Wednesday 2pm-10pm

Location: Orange County, CA (Santa Ana)