Who We Are

Swig Life is a woman owned and operated lifestyle brand. We design and produce premium insulated drinkware and coolers with women in mind. We believe that your water bottle, travel tumbler and insulated cooler are a reflection of your personal style, and this inspires us to design products that women love, whether for themselves or for a gift. 

Swig Life is growing rapidly and we believe our people are our strength. It truly is an exciting time to be a part of our journey and we are seeking smart, innovative, creative, and experienced individuals to join our talented team! 

Key attributes and qualities we are looking for in candidates for all open roles: embrace an entrepreneurial spirit, innovative and solution-oriented, adaptable and resilient, best-practices methodology, team oriented with a lean-in attitude, highest standards for execution, and a high level of accountability. 

About the Role

We are seeking a detail-oriented and organized Warehouse Operations Specialist to serve as the primary liaison between our warehouse operations and internal teams. This role is crucial in ensuring the smooth execution of warehouse functions, from managing daily forecasts and inventory adjustments to coordinating custom orders and special events. This is a pivotal role within our operations team, providing an opportunity to impact key business processes and drive efficiency in a fast-paced environment. If you are a proactive, strategic thinker who thrives in a hands-on role, we encourage you to apply!

What You’ll Do

• Serve as the primary point of contact for warehouse operations, managing communications, meeting coordination, and site visits.
• Provide daily forecasts for each sales channel, including seasonal billing strategies and unit totals.
• Track and compare warehouse fulfillment metrics against forecasts to ensure service level compliance and resolve discrepancies.
• Manage priority and critical orders, ensuring key account requirements are met and accurate Ship/Cancel dates are maintained.
• Execute order adjustments and maintain accurate inventory records in NetSuite, escalating issues as necessary.
• Coordinate inbound shipments, including containers and air shipments, ensuring timely receiving and processing.
• Oversee work orders, from submission and approval through to completion, ensuring accurate tracking and communication.
• Conduct regular audits of shipping files and monthly updates, identifying opportunities for process improvement.
• Collaborate on special event management, including custom orders, and personalized products, from demand planning to fulfillment.
• Monitor shipping rates, carrier methods, and corrugate consumption, implementing improvements to optimize costs and efficiency.
• Additional responsibilities as assigned.

Who You Are

• 2+ years of experience in warehouse operations, logistics, or inventory management
• Strong proficiency in Microsoft Excel and experience with ERP systems (NetSuite preferred)
• Excellent communication skills with the ability to interface across departments
• Strong analytical skills with a keen eye for detail
• Ability to work independently and prioritize in a dynamic environment
• Prior experience in inventory management is highly desirable

Benefits at Swig Life

• 15 days Paid Time Off your first year, and an additional day each year thereafter (up to 25 days), as well as company paid holidays and parental leave options
• Medical, dental, and vision insurance as well as additional voluntary benefits
• A 5% 401k match for all eligible employees
• Summer Fridays - from Memorial Day to Labor Day enjoy half days every Friday

Note: Swig Life is currently operating under a hybrid work model, and this position will report on site to our Richmond office at least 3 days per week. Additional ad-hoc in office days may be required based on business needs. Please do not apply if you are not comfortable with an on site-work model. #LI-hybrid

Swig Life is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. Please note, we are unable to offer sponsorship or relocation for this position, and all new hires will be required to verify their employment eligibility.