Swoop and MyHealthTeam, a Swoop company, transform the healthcare journey for millions of patients nationwide with innovative solutions. We’re committed to building an inclusive space where employees are valued for their unique perspectives and experiences.

Swoop is a leading provider of AI-driven, precision healthcare omnichannel solutions, focused on protecting consumer privacy while improving patient outcomes. By combining best-in-class audience targeting, 100% MLR-approved conversational AI agents, and now — through the acquisition of MyHealthTeam — the largest opted-in social network of patients facing chronic conditions, Swoop delivers measurable Rx lift, deeper patient engagement, and trusted provider interactions across the care journey.

With over 4 million members across 60+ condition-specific social networks, MyHealthTeam  is  the fastest-growing social platform in chronic health. We believe that when someone is diagnosed with a condition like MS, lupus, breast cancer, or diabetes, they should easily find support, trusted information, and community. We’re working toward a future where social support is prescribed alongside clinical care.

What You Get To Do Every Day: 

• Champion a human-centered design approach, always putting our members’ needs, goals, and unique quirks front and center.
• Design seamless, intuitive user flows that make our opt-in patient communities a delight to use — testing, iterating, and improving to drive engagement.
• Partner with Product, Engineering, Design, and cross-functional teams to ensure we’re prioritizing and addressing the most important challenges for our members.
• Convey design ideas and decisions clearly and confidently, while embracing feedback and balancing efficiency with creative exploration.

What We’re Looking For: 

• 5 years of experience in digital interaction design, with a proven record of crafting consumer-focused mobile or web apps and delivering high-quality interactions
• A minimum of 2 to 3 years of experience in a fast-paced start-up environment, managing multiple priorities, working independently, and confidently owning your projects from start to finish
• A naturally curious mind with a knack for redesigning interactions just for fun, exploring a wide range of UX articles, and effortlessly spotting real-world design flaws in everyday life
• Expertise in design tools like Sketch or Figma, along with strong communication skills to effectively present and advocate for your ideas to diverse audiences
• Experience designing for health or AI platforms is a big plus

What’s in It for You: 

• Be our second UX designer, reporting to our Head of UX/UI and helping shape the future of patient communities — your work will truly make a difference in people’s lives.
• Enjoy perks like flexible time off, 401(k) matching, and excellent healthcare benefits, because taking care of you matters too.
• Grow your skills and career in a supportive environment that fosters creativity, collaboration, and having a bit of fun along the way.

Working at Swoop | MyHealthTeam

●     This is a full-time, remote position. You’re welcome to work from our San Francisco, NYC, Boston, or Toronto locations.

●     We strongly encourage applicants of all backgrounds and experiences to apply — even if your experience doesn’t check every box. The best hires often don’t.

●     We are deeply committed to hiring a diverse workforce, fostering an inclusive environment, and nurturing the professional growth of our people.

●     You’ll be part of a team that’s changing healthcare for the better, especially for those facing chronic conditions.