Swoop, a market leader in privacy-safe, award-winning omnichannel healthcare marketing, connects patients, healthcare providers (HCPs), and brands at scale across all channels. Our teams leverage the power of AI-driven technology combined with real-world data (RWD), first- and zero-party data, and engagement data, to empower pharmaceutical marketers to make faster, more precise decisions that improve patient outcomes.  

At Swoop, our mission is to create a future where technology seamlessly connects patients and HCPs in a privacy-safe way, improving the patient journey and driving better health outcomes. Since achieving independence in 2024, Swoop has experienced significant growth and demonstrated an unwavering commitment to innovation, talent development, and enhancing the patient experience. Our acquisition of MyHealthTeam in January 2025 brought vibrant social communities into our omnichannel suite, further bridging the gap between healthcare brands and patients for more impactful and targeted engagement. 

We believe our people are our greatest asset. Swoop fosters a culture of innovation and continuous learning, providing employees with rich opportunities for professional growth. This commitment to our team earned us the "Best Places to Work" recognition from Business Intelligence Group in 2025, based on a survey of over 100 employees. We are driven by a patient-first philosophy and are passionate about leveraging technology to create a healthier future. 

If you're a driven professional seeking to make a real difference in healthcare marketing at a fast-growing, innovative company, join Swoop and help us revolutionize how brands connect with patients and HCPs. 

What You Get To Do Every Day: 

• Champion a human-centered design approach, always putting our members’ needs, goals, and unique quirks front and center.
• Design seamless, intuitive user flows that make our opt-in patient communities a delight to use — testing, iterating, and improving to drive engagement.
• Partner with Product, Engineering, Design, and cross-functional teams to ensure we’re prioritizing and addressing the most important challenges for our members.
• Convey design ideas and decisions clearly and confidently, while embracing feedback and balancing efficiency with creative exploration.

What We’re Looking For: 

• 5 years of experience in digital interaction design, with a proven record of crafting consumer-focused mobile or web apps and delivering high-quality interactions
• A minimum of 2 to 3 years of experience in a fast-paced start-up environment, managing multiple priorities, working independently, and confidently owning your projects from start to finish
• A naturally curious mind with a knack for redesigning interactions just for fun, exploring a wide range of UX articles, and effortlessly spotting real-world design flaws in everyday life
• Expertise in design tools like Sketch or Figma, along with strong communication skills to effectively present and advocate for your ideas to diverse audiences
• Experience designing for health or AI platforms is a big plus

What’s in It for You: 

• Be our second UX designer, reporting to our Head of UX/UI and helping shape the future of patient communities — your work will truly make a difference in people’s lives.
• Enjoy perks like flexible time off, 401(k) matching, and excellent healthcare benefits, because taking care of you matters too.
• Grow your skills and career in a supportive environment that fosters creativity, collaboration, and having a bit of fun along the way.

Working at Swoop | MyHealthTeam

●     This is a full-time hybrid role, and you’re welcome to work from our San Francisco office a couple of days a week.

●     We strongly encourage applicants of all backgrounds and experiences to apply — even if your experience doesn’t check every box. The best hires often don’t.

●     We are deeply committed to hiring a diverse workforce, fostering an inclusive environment, and nurturing the professional growth of our people.

●     You’ll be part of a team that’s changing healthcare for the better, especially for those facing chronic conditions.