Teamworks, the Operating System for Sports™, powers more than 6,500 sports organizations worldwide, including collegiate athletic departments and teams across all major professional leagues. With almost 500 exceptional employees located across over a dozen countries, Teamworks’ software solutions drive the operations of the most recognizable sports properties and elite tactical forces in the world.

We are looking for a motivated and professional Site Reliability Engineer to build, deploy, and maintain cloud infrastructure and applications within the military, tactical, and security industries. This person will leverage their expertise in security and military environments to help bring Teamworks’ products into DOD IL-2/IL-5 environments, ensuring the reliability, availability, and performance of our services. This role combines software and systems engineering, with responsibilities including developing monitoring systems, managing incidents, and optimizing performance, while collaborating with development and operations teams to enhance service delivery.

This role is an excellent opportunity for the right candidate to pioneer the next frontier in athlete support and to contribute to the continued rapid scaling of one of the fastest-growing companies in sports tech, as it continues to grow into the military space. 

Responsibilities:

• Design, implement, support, and monitor a production environment that world-class athletes depend on. 

• Provide support across multi-region deployments.

• Evangelize and mature best practices and standards for infrastructure-as-code across multiple product lines.

• Use data to increase service resiliency and design to minimize downtime or loss of data.

• Solve complex problems where analysis of situations or data requires the application of scientific methods and an in-depth evaluation of multiple factors.

• Respond to and resolve incidents to minimize downtime and impact.

• Develop and maintain monitoring systems, set up alerts, and analyze performance metrics to ensure high availability.

• Plan for and manage the scaling of infrastructure to handle varying loads.

• Create and maintain tools and automation to improve operational efficiency and reduce manual interventions.

• Define and measure SLOs and work to meet or exceed them.

• Work with the Information Security and Compliance team to ensure deployed resources conform to DoD security specifications.

• Analyze applications for compliance with CC SRG and NIST 800-53 compliance and implement risk mitigation.

Requirements:

• Expert knowledge of Linux operating systems and administration.

• Cloud-based infrastructure with a heavy emphasis on AWS.

• Commanding knowledge of config management such as Ansible, Terraform, and Packer.

• Familiarity with Docker, containers, and their uses. 

• Proficiency in programming/scripting languages (Python, Go, Java, etc.).

• Strong knowledge of system design, performance tuning, and troubleshooting.

• Experience with monitoring and logging tools (Prometheus, Grafana, Datadog).

• Understanding of incident management and disaster recovery practices.

Preferred Qualifications:

• 6+ years automating infrastructure and supporting AWS environments.

• Demonstrable experience with infrastructure as code and pipelines.

• Active Secret Clearance.

• Security+ certification.

• Active or previous CAC card.

Desired Traits:

• Able to work both within a team and independently. 

• Exceptional problem-solving and decision-making ability. 

• Detail-oriented.

• Aptitude and attitude to interact with customers. 

• Aligned with our core values: honesty, humility, hard work, commitment, innovation, and exceptionalism.

What Teamworks offers:

• A role in shaping the future of sports and a career that grows as the company grows.

• An exceptional culture of high achievement and teamwork.

• Supportive and humble colleagues who are some of the top problem solvers and innovators in the game.

• Financial security through competitive compensation and incentives.

• A comprehensive benefits plan, including medical, dental, vision, disability, life insurance, and a 401K match.

• Additional educational opportunities via Range can be used for courses, conferences, and other options.

• Unlimited paid time off.

• Company equity.     

• 100% remote-optional work setting.

Founded in 2006, Teamworks has grown from a messaging platform for collegiate football into the leading operating system for elite sports organizations, providing comprehensive technology solutions. Having secured over $165M in funding across five rounds, our product suite now features six key categories to support every phase of the athlete lifecycle. Our Operations solutions streamline logistics, communication, and inventory management with products like Hub, Camps, and Inventory Management. Performance tools such as AMS+EMR and Nutrition enhance athlete care through health analytics and personalized nutrition. Compliance is managed through our robust Compliance + Recruiting platform. Recruiting efforts are bolstered by Recruiting and Recruiting Communications. Athlete Development is supported by Academics, Pathways, and Pulse, which focus on academic success, programming tracking, and safety. Our Branding & NIL solutions, including Influencer and Collectives, navigate the NIL era and engage fans effectively. Additionally, Zelus Analytics, our premier sports intelligence platform, provides cutting-edge data insights to teams across multiple leagues, enhancing performance and decision-making through advanced analytics. Our continued innovation and integration make us the premier tech provider for top-tier athletic and tactical organizations.

Our offices in Durham, Denver, Richmond, and Brisbane are open for work, collaboration, and optional team-building events – but as a remote-first company, we also have teammates working from places across the globe, including New York, London, Perth, and Austin.

Teamworks is an equal opportunity employer - if you live our core values every day and are honest, hardworking, humble, committed, innovative, and an all-around exceptional person, you'll thrive at Teamworks. We are committed to building a diverse and inclusive workforce and take affirmative action to not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics.  This policy applies to all employment practices within our organization, including but not limited to recruiting, hiring, promotion, termination, compensation, benefits, and training. Teamworks is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email hiring@teamworks.com.

To all recruitment agencies: Teamworks does not accept agency resumes. Please do not forward resumes to our jobs alias, Teamwork employees or any other organization location. Teamworks is not responsible for any fees related to unsolicited resumes.