Teamworks, the Operating System for Sports™, powers more than 6,500 sports organizations worldwide, including collegiate athletic departments and teams across all major professional leagues. With almost 400 exceptional employees located across over a dozen countries, Teamworks’ software solutions drive the operations of the most recognizable sports properties in the world.

We are seeking a precise, analytical Salesforce Administrator to join our operations team. Reporting to the VP of Operations, you will take full ownership of our Salesforce ecosystem and leverage it to drive internal processes and business decisions across Sales, Customer Success, and Customer Support. This position is perfect for an individual who excels in a dynamic environment and is dedicated to supporting the success of one of the fastest-growing companies in sports tech.

This role is an excellent opportunity for the right candidate to pioneer the next frontier in sports and to contribute to the continued rapid scaling of one of the fastest-growing companies in sports tech. 

Responsibilities:

• Configure and maintain Salesforce features, ensuring optimal performance and usability for end-users.
• Analyze business needs to identify and implement system enhancements, process improvements, and customizations that align with organizational goals.
• Partner with cross-functional teams to ensure data accuracy, streamline processes, and improve operational reliability across tools, analytics, and workflows.
• Lead integrations between Salesforce and key platforms for CRM, sales automation, enablement, and support, ensuring seamless functionality.
• Build and maintain detailed reports and dashboards to provide actionable insights, and deliver end-user training to drive adoption and efficiency.
• Stay ahead of Salesforce releases, features, and industry best practices, and recommend innovative solutions to enhance system performance.
• Automate tasks and workflows to increase productivity and reduce manual work for teams.
• Manage and troubleshoot system issues, resolving outages swiftly to minimize impact.

Requirements:

• 3+ years of Salesforce administration experience with 100+ users, including implementing, configuring, and maintaining Salesforce systems.
• Strong knowledge of Salesforce architecture, Sales Cloud, and Service Cloud capabilities.
• Proven expertise with data integrity, complex data migrations, and API-based integrations.
• Salesforce Administrator Certification.
• Advanced skills in Excel/Google Sheets, including working with formulas, pivot tables, and data analysis.
• Experience managing deployment strategies, including staging and production environments.
• A background in SaaS environments, understanding how Salesforce powers customer-centric solutions.
• Proficiency with SOQL for querying Salesforce data.
• A Bachelor’s degree or equivalent work experience.

Preferred Requirements:

• Salesforce Advanced Administrator Certification or other advanced Salesforce certifications.
• Hands-on experience with Salesforce data tools like Data Loader or Google Sheets Data Connector for Salesforce.
• Familiarity with other CRMs and sales tools, such as Gainsight, InsightSquared, or Marketo.
• Experience with Salesforce CPQ (Configure, Price, Quote) solutions to streamline sales processes.
• Knowledge of Apex programming for creating custom logic and workflows.
• Proficiency in designing and optimizing end-to-end processes across tools and teams.

Desired Traits:

• Takes initiative to produce exceptional, accurate results while maintaining ownership of tasks from start to finish.
• Thrives in structured, detail-oriented environments, ensuring processes are followed and outcomes meet exacting standards.
• Methodical and analytical, delivering carefully thought-out solutions with precision and thoroughness.
• Committed to delivering high-quality work, with a focus on reducing risk and maintaining strict attention to detail.
• Reserved but confident, effectively communicating clear, factual information and maintaining professionalism in all interactions.
• Aligned with Teamworks’ core values: honesty, humility, hard work, commitment, innovation, and exceptionalism.

What we offer:

• A role in shaping the future of sports, and a career that grows as the company grows.
• An exceptional culture of high achievement and teamwork.
• Supportive and humble colleagues who are some of the top problem solvers and innovators in the game.
• Financial security through competitive compensation and incentives.
• A comprehensive benefits plan, including medical, dental, vision, disability, life insurance, and a 401K with match.
• Unlimited paid time off.
• Company equity.  
• 100% remote work.

Founded in 2006, Teamworks has grown from a messaging platform for collegiate football into the leading operating system for elite sports organizations, providing comprehensive technology solutions. Having secured over $165M in funding across five rounds, our product suite now features six key categories to support every phase of the athlete lifecycle. Our Operations solutions streamline logistics, communication, and inventory management with products like Hub, Camps, and Inventory Management. Performance tools such as AMS+EMR and Nutrition enhance athlete care through health analytics and personalized nutrition. Compliance is managed through our robust Compliance + Recruiting platform. Recruiting efforts are bolstered by Recruiting and Recruiting Communications. Athlete Development is supported by Academics, Pathways, and Pulse, which focus on academic success, programming tracking, and safety. Our Branding & NIL solutions, including Influencer and Collectives, navigate the NIL era and engage fans effectively. Additionally, Zelus Analytics, our premier sports intelligence platform, provides cutting-edge data insights to teams across multiple leagues, enhancing performance and decision-making through advanced analytics. Our continued innovation and integration make us the premier tech provider for top-tier athletic and tactical organizations.

Our offices in Durham, Denver, Richmond, and Brisbane are open for work, collaboration, and optional team-building events – but as a remote-first company, we also have teammates working from places across the globe, including New York, London, Perth, and Austin.

Teamworks is an equal opportunity employer - if you live our core values every day and are honest, hardworking, humble, committed, innovative, and an all-around exceptional person, you'll thrive at Teamworks. We are committed to building a diverse and inclusive workforce and take affirmative action to not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics.  This policy applies to all employment practices within our organization, including but not limited to recruiting, hiring, promotion, termination, compensation, benefits, and training. Teamworks is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email hiring@teamworks.com.

To all recruitment agencies: Teamworks does not accept agency resumes. Please do not forward resumes to our jobs alias, Teamwork employees or any other organization location. Teamworks is not responsible for any fees related to unsolicited resumes.