Who We Are

Tensure is a modern tech consultancy that tackles Cloud, Applications, and Data with open-handed expertise. We believe great work starts with teamwork so we’ve reimagined collaborative tech consulting. With a people-first approach and tangible solutions, our clients can do what makes them great while we optimize their tech stack. We’re clever and pragmatic but we also embrace the magic that happens when personality collides with technical excellence. Because ultimately, innovation isn’t boring (and neither are we).

Where You'll Come In

We are seeking an Operations / HR Team Leader for the India based portion of our Global Operations Team. This role will lead and mentor on all aspects of Operations, from human resources practices and processes, payroll, recruitment, team engagement, AP/AR and benefits. For us, the Operations Team is the primary point of contact for all employee-related matters. In this role, your responsibilities will include leading the above mentioned aspects with help and guidance from the Global Operation Team. We operate as a unified team, but this role will ensure all India specific aspects of Operations, such as compliance, are done.

As a Servant-Leader, you will play a crucial role in driving business success by ensuring our people—our most valuable asset—thrive in a positive and productive workplace. Your work will focus on fostering a culture that aligns with our corporate values while supporting the achievement of our mission and objectives. Shaping a vibrant and inclusive company culture is an essential element of this position. We do have a startup mentality, so if you need to brief the CEO or run laptops to get repaired, it’s all part of the day.

Responsibilities

• Be responsible for delivering strategies and experiences that span a broad range of crucial people functions, such as benefits, onboarding talent, training and development, culture and values, leadership development, employee compensation, compliance, and team engagement
• Provide guidance and support to managers and employees on HR-related matters
• Ensure employee benefits administration, including enrollment, claims, and communication is correct and complete
• Implement, maintain, and review payroll processing systems to ensure timely and accurate processing of payroll, including salaries, benefits, taxes, and other monthly deductions
• Act as a point of contact for employees regarding HR-related issues, concerns, and conflicts. Address and resolve employee relations issues in a timely and effective manner. Manage escalation, proactively identify issues, and provide resolutions
• Promote a positive workplace culture aligned with the company’s values and goals.

Requirements

• Bachelor’s degree in HR; MBA in HR preferred.
• 8+ years of HR experience with strong leadership skills.
• Strong knowledge of labor laws and compliance.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Proven expertise in recruitment,compliance, and employee engagement.
• Be as comfortable talking to the C-suite as dropping off laptops for repairs
• Base Location: Chennai (Guindy) - Hybrid - 3 days in the office

Some of our Perks

• Private healthcare plan
• 25 days PTO (Sick, holiday and vacation) + 11 Company Holidays
• A transparent pay structure with a clear path to promotion

Understanding the interview journey

• An initial screening interview
• A team fit interview
• A consulting interview
• Offer Letter sent via email (or a decline with feedback)