About US

Founded in 2018, with employees across the world, The Block is the leading research, analysis, and news brand in the digital asset space. The Block's team spans 5 continents and 15+ time zones, covering the global cryptocurrency space 24/7. At The Block, we see digital assets as a ubiquitous part of the future. As this space continues to evolve, we view our role as the trusted moderator and authoritative voice for those who invest in, work with, make decisions about, or seek to understand digital assets. The Block delivers deep insight into how the emerging digital assets sector interacts with traditional finance, technology, governments, and markets. We reach hundreds of thousands of technologists, financial market participants, Fortune 500 professionals, global service providers, policymakers, and more through our main website, dedicated Research Portal, podcast, and events.

Why Join The Block

• Shape the narrative of crypto education, media, and research
• Join a company that's respected in the space and has the audience, platform, and reach to move markets 
• Work remotely with a high-performance team that values ownership, speed, and clarity 
• Be part of a business that's expanding beyond media into SaaS, certification, and enterprise offerings 
• Competitive comp, equity, and benefits package 

About the role

• We’re looking for a highly motivated, detail-oriented Client Service Associate to support our sales and client management efforts. In this highly versatile role, the successful candidate will work directly with our clients to execute and optimize advertising and media campaigns, help research and validate high-quality leads, and support the sales team with the ideation and development of client proposals. This role offers broad exposure to both sales development and digital media operations in the fast-growing crypto industry.

What you'll do

• Work directly with our clients to assist in launching, monitoring, and optimizing media and advertising campaigns
• Track engagement metrics such as clicks, leads, impressions, and conversions
• Analyze the behavioral patterns of ad-click audiences to identify shared pain points, and translate these insights into actionable sales tools like scripts and Battle Cards for more targeted client engagements
• Launch, monitor, and improve campaigns
• Work closely with the sales and campaign teams to to improve lead quality and conversion
• Support the sales team with the ideation and development of client marketing campaigns and proposals
• Conduct detailed research to identify and compile potential leads
• Validate lead data to ensure accuracy and relevance
• Prioritize and qualify leads based on established criteria
• Maintain and update lead databases with accurate and current information
• Stay informed about industry trends and key market players

What You’ll Bring

• We’re looking for someone who has:
• Familiarity with crypto or digital media platforms
• Experience in Business Development and Campaign Management
• Bachelor’s degree in Business, Marketing, Economics, Data Science, or related fields
• Strong interest in digital advertising and the blockchain or crypto industry.
• Self-motivated with strong initiative and the ability to work independently.
• Excellent research, analytical, and organizational skills.
• Effective written and verbal communication skills.
• Proficiency in Google Slides / Figma, Excel, CRM platforms, and online research tools.
• Bonus if you have:
• Familiarity with Salesforce, Apollo and other prospecting tools 

What Success Looks Like

After 3-6 months in this role, you will have:

• Deep, direct exposure to and relationships with the biggest names in the crypto space
• Actively supported campaign launches and optimizations, completing all assigned campaign tasks with accuracy and consistency
• Managing outreach workflows, maintaining consistent communication with prospects, and supporting Account Executives 
• Gained hands-on experience supporting campaign setup and monitoring, becoming familiar with how digital advertising campaigns operate within the crypto industry
• Established smooth collaboration routines with the sales and campaign teams through proactive communication and reliable follow-through.
• Built confidence in independently researching and validate lead data to ensure accuracy and relevance

Work location & Authorization

Candidates must have the legal right to work in the country where they reside or where this role is based without sponsorship.

Compensation & Benefits

We offer competitive, location-based compensation. Our total rewards include:

Remote work flexibility

Paid time off (local holiday policies respected)

Health and wellness benefits (varies by location)

Flexible PTO

Working Hours & Time Zones

You’ll primarily collaborate with team members and clients globally. We promote async work but may require some overlap hours.

Equal Opportunity Statement

The Block is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Pursuant to applicable pay transparency laws, we are disclosing the compensation range for this role. The actual salary may vary based on several factors, including job-related skills, experience, and location.