Company Highlights:

The Bright Hospitality Management and The Bright Hotel are reimagining hotel operations by leveraging a tech-forward approach to the guest experience. Our goal is to personalize the stay for each guest driving stellar satisfaction rates. We are currently building out a portfolio of hotels focused on health and wellness called Vitality Hotels. 

Perks:

• Full Vision, Dental and Medical Insurance 
• 401K Program with Matching 
• Paid Time Off 

Why Join Us? 

This is a rare opportunity to work directly with senior leadership in a fast-growing, innovative organization. You’ll gain unparalleled insight into strategic decision-making and be at the forefront of shaping our culture, operations, and future. 

If you’re ready to bring your expertise, creativity, and drive to this transformative role, we want to hear from you!

Purpose of the Role:

The Bright Hotel is looking for an experienced, organized, and confident Administrative Operations Manager to join our team with energy and enthusiasm. As the Administrative & Operations Manager, you will serve as a vital extension of the CEO’s office, ensuring seamless administrative operations while contributing to the overall efficiency and effectiveness of the organization. This multi-faceted role requires a highly organized, proactive, and intellectually curious individual who thrives in a fast-paced, evolving environment and is eager to make a significant impact. 

What We’re Looking For: 

• A self-starter with exceptional organizational and multitasking skills, capable of managing competing priorities effectively. 
• Outstanding written and verbal communication skills, with the ability to liaise across all levels of the organization. 
• Strong proficiency in time and task management, with acute attention to detail. 
• A proactive mindset with the ability to anticipate needs and solve problems independently. 
• Adaptability and resourcefulness in a high-growth environment, with an eagerness to contribute across multiple functions. 
• A high degree of emotional intelligence, cultural sensitivity, and a collaborative approach to working with diverse teams. 
• Tech-savvy, with proficiency in tools like: MS Office, Teams, One Drive, SharePoint project management tools. 

Responsibilities:

• Builds, develops and implements operational strategies, processes and procedures that meet our business objectives and ensure compliance 
• Ensures and maximizes the efficiency of all operational processes and procedures 
• Coordinates with different departments cross functionally to ensure consistency, communication, problem-solving and collaboration 
• Coordinates administrative tasks, from managing calendars to processing invoices 
• Implements operational policies to maintain workplace efficiency 
• Manages relationships with vendors and service providers 
• Supports special projects and manages resources and processes to ensure budget adherence and project delivery 

CEO Office Administration

• Coordinate and execute administrative tasks for the CEO, including managing correspondence, task coordination, and drafting communications. 
• Assist in preparing high-quality presentations, reports, and other materials. 
• Oversee scheduling and calendar management, ensuring alignment with organizational priorities. 
• Plan and manage business travel arrangements for the CEO and other executives. 
• Provide occasional support for personal tasks to ensure the CEO’s efficiency. 

Departmental Support 

• Collaborate with department heads to streamline tasks, enhance productivity, and provide ad hoc operational support. 
• Act as a central point of communication across departments to align efforts and facilitate seamless workflows. 
• Support special projects, ensuring timely and high-quality execution.  

Team Coordination & Operations 

• Plan and manage company-wide travel logistics, ensuring cost-effectiveness and smooth execution. 
• Develop and maintain organizational systems to enhance operational efficiency. 
• Handle ad hoc responsibilities and challenges with a problem-solving mindset. 

Qualifications, Skills, Abilities and Experience:

• 5+ years of experience in a similar role supporting C-suite executives 
• Working knowledge of management and project management software programs 
• Exceptional communication and interpersonal skills 
• Strong organizational and leadership skills 
• Proficiency in MS Office and knowledge of data analysis and performance metrics 
• Strong understanding of business functions including HR, Finance and Operations 
• Knowledge of the Hospitality and Hotel landscape and trends. 
• Excellent ability to delegate responsibilities while maintaining organizational control of operations and customer service 
• A demonstrated track record of maintaining confidentiality and handling sensitive information with discretion 

Minimum Qualifications:

• Bachelor’s degree (or equivalent) in operations management, business administration, communication or related field 
• Two years of proven success in an administrative operations management role 
• Strong skills in budget development and oversight 
• Strong conflict management and business negotiation processes skills 

*Please note, due to the requirements of this position, responses may automatically disqualify you from moving forward in the application process. Please review minimum qualifications thoroughly before applying.