Company Highlights:

The Bright Hospitality Management is reimagining hotel operations by leveraging a tech-forward approach to the guest experience. Our goal is to personalize the stay for each guest driving stellar satisfaction rates. We are currently building out a portfolio of hotels focused on health and wellness called Vitality Hotels. 

Memphis Vitality Hotel is a premier hospitality destination, committed to delivering exceptional guest experiences and innovative service. We pride ourselves on our vibrant and supportive work culture, making us an ideal choice for professionals passionate about the hospitality industry.

Perks:

• Full Vision, Dental and Medical Insurance 
• 401K Program with Matching 
• Paid Time Off 

Purpose of the Role:

Memphis Vitality Hotel is seeking an experienced Sales Manager to drive revenue growth and provide top-notch service for our catering and events clients. The ideal candidate will have a dynamic personality, a strategic approach to sales, and a passion for delivering memorable guest experiences. This role involves managing and coordinating all aspects of sales and catering activities, including site inspections, event planning, client relations, and operational oversight, to ensure successful outcomes for every event. The selected individual strives to continually improve guest satisfaction and hit targets to drive revenue outcomes.

Responsibilities:

• Collaborates with the Corporate Director of Sales to develop and implement sales strategies to generate new business for sleeping rooms, catering, and events.
• Participates in special promotions relating to direct sales segments
• Responds to all inquiries within a 24 hours period.
• Serves as on-site point of contact for sales and catering events and participates in onsite tours for prospective clients
• Consults with clients on menu selection, decor, and other event details.
• Builds and maintain strong relationships with clients, ensuring excellent service and satisfaction.
• Fosters client relationships and develops ideas of how to add additional value to client experience
• Produces accurate proposals and event details for full service events.
• Prepares and negotiates contracts in alignment with company policies and procedures.
• Manages and oversees all aspects of event planning, from initial proposal to final billing.
• Collaborates weekly with the hotel operations team to coordinate event logistics and ensure seamless execution.
• Provides weekly sales report that track sales and revenue metrics

Qualifications, Skills, Abilities and Experience:

• Knowledge and experience in sales catering
• Memphis area Market knowledge
• Proficient in Microsoft Word, Office, Internet
• Well-organized and detail-oriented
• Ability to work independently
• Display initiative, perseverance, and analytical skills.
• Effective communication
• Professional and ethical
• Excellent customer service skills
• Team player and ability to get along with others.
• Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)

Physical Requirements:

The physical demands described are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role. Able to speak and hear. Close and distance vision. Excessive walking. Frequently lifts/carries up to 25lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Continually works in normal office conditions and in close proximity to others. Additional physical, visual requirements and working conditions may include but are not limited to:

• Ability to work day shift with varying schedule from week to week
• Stand for long periods of time
• Walk extended distances
• Lift, push, pull, carry 25lbs.
• May come in contact with fumes or airborne particles
• May be exposed to toxic or caustic chemicals

Minimum Qualifications:

• Bachelor’s degree in Hospitality, Business or related combined experience and training equivalent
• 3+ years of experience in sales or event management within the hospitality industry
• Proven track record of meeting or exceeding sales targets
• Strong organizational and time management skills
• Able to multitask and prioritize daily workload autonomously
• Excellent verbal and written communication skills
• Knowledge of computer and software systems
• Able to work a flexible schedule, including nights, weekends, and holidays as needed.
• Able to work in person on-site at Memphis location

*Please note, due to the requirements of this position, responses may automatically disqualify you from moving forward in the application process. Please review minimum qualifications thoroughly before applying.  

Behavioral Competencies: 

• Attention to Detail
• Independent Self-Starter
• Highly Organized
• Critical Thinker
• Problem Solver
• Excellent Communicator
• Ability to Prioritize
• Team Work & Collaboration
• Multi-Tasker with Strong Sense of Urgency

Schedule / Travel Requirements:

• 8 hour shift
• Day shift
• Evenings as needed
• Holidays
• Monday to Friday
• Weekends as needed
• 50% Travel