Company Highlights:
The Bright Hotel is reimagining hotel operations by leveraging a tech-forward approach to the guest experience. Our goal is to personalize the stay for each guest driving stellar satisfaction rates. We are currently building out a portfolio of hotels focused on health and wellness called Vitality Hotels.
Perks:
- 100% company-paid premium for employee-only coverage on select Medical, Dental, and Vision Insurance plans
- 401K program with up to a 4% match and full vesting from day one
- Generous Paid Time Off – 2 weeks annually to recharge and relax
- Flexible Spending Account (FSA) & Health Savings Account (HSA) options for added financial flexibility
- Voluntary Life Insurance to provide additional coverage for you and your loved ones
Purpose of the Role:
The Bright Hospitality Management is seeking a strategic and results-driven Regional Vice President of Operations to lead and oversee the operational performance of a portfolio of hotels within a defined region. This individual will be responsible for driving revenue growth, ensuring operational excellence, maintaining brand standards, and fostering a culture of guest-centric service and team development. The ideal candidate brings a strong background in hotel operations, brand positioning, and team leadership at a regional level.
Please Note: This is a remote-based position with required travel. Please review the travel schedule and requirements listed below to ensure they align with your availability and preferences prior to applying.
Responsibilities:
- Provide strategic leadership and operational oversight for multiple hotel properties within the assigned region.
- Partner with property-level leadership to deliver best-in-class guest experiences, operational efficiency, and financial performance.
- Lead efforts to optimize revenue, profitability, and service quality, in alignment with brand standards and company goals.
- Collaborate with Sales, Marketing, Revenue Management, and HR teams to develop and implement property-level strategies.
- Monitor and evaluate property performance through regular site visits, performance reviews, and analysis of key metrics (ADR, RevPAR, GOP, etc.).
- Drive talent development by mentoring General Managers, supporting succession planning, and ensuring team alignment with company values.
- Support the opening and integration of new properties in the region as needed.
- Ensure compliance with safety, legal, and brand standards across all operations.
- Identify opportunities for process improvement and operational efficiencies across properties.
- Maintain strong relationships with ownership groups, vendors, and internal stakeholders.
Qualifications, Skills, Abilities and Experience:
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field (Master’s degree preferred).
- 10+ years of progressive leadership experience in hotel/hospitality operations, including multi-property oversight.
- Proven success in managing hotel operations across various service levels (select, full-service, lifestyle, luxury).
- Deep understanding of hotel financials, forecasting, budgeting, and operational reporting.
- Strong leadership and interpersonal skills with the ability to influence and inspire teams.
- Demonstrated ability to drive operational improvements, guest satisfaction, and revenue growth.
- Excellent communication and presentation skills.
- Willingness to travel extensively within the region.
- Experience working with branded and independent hotels, preferred.
- Familiarity with brand standards and systems (e.g., Marriott, Hilton, Hyatt, IHG, etc.), preferred.
- Knowledge of hospitality technology platforms (PMS, POS, CRM, etc.), preferred.
- Strong problem-solving and decision-making skills, preferred.
- Comfortable in a fast-paced, dynamic environment with a remote-first approach to collaboration, preferred.
Physical Requirements:
The physical demands described are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role.
Physical, visual requirements and working conditions may include but are not limited to:
- Ability to work day shift with occasional varying schedule
- Stand for long periods of time
Minimum Qualifications:
- Minimum of 10 years of progressive experience in hotel operations, with at least 5 years in a multi-unit or regional leadership role.
- Proven track record of managing operational performance and achieving financial targets across multiple hotel properties.
- Strong leadership, communication, and interpersonal skills with the ability to influence stakeholders at all levels.
- Deep understanding of hotel metrics, including ADR, RevPAR, occupancy, and GOP.
- Ability to analyze complex data, identify trends, and implement strategic solutions.
- Proficiency in Microsoft Office Suite and familiarity with industry-standard hospitality systems.
- Must possess a valid driver’s license and be able to travel freely within the region (and occasionally outside the region, if needed).
*Please note, due to the requirements of this position, responses may automatically disqualify you from moving forward in the application process. Please review minimum qualifications thoroughly before applying.
Schedule / Travel Requirements:
- Regular business hours with availability for occasional evening or weekend meetings, depending on operational needs.
- Approximately 50–70% travel, including regular site visits to properties within the assigned region, attendance at corporate meetings, and industry events as necessary