Company Highlights:

The Bright Hotel is reimagining hotel operations by leveraging a tech-forward approach to the guest experience. Our goal is to personalize the stay for each guest driving stellar satisfaction rates. We are currently building out a portfolio of hotels focused on health and wellness called Vitality Hotels. 

Perks:

• 100% company-paid premium for employee-only coverage on select Medical, Dental, and Vision Insurance plans
• 401K program with up to a 4% match and full vesting from day one
• Generous Paid Time Off – 2 weeks annually to recharge and relax
• Flexible Spending Account (FSA) & Health Savings Account (HSA) options for added financial flexibility
• Voluntary Life Insurance to provide additional coverage for you and your loved ones

Purpose of the Role:

The Bright Hotel is looking for an eager, experienced, self-starting Product Manager to join our team with energy and enthusiasm. Start-up experience preferred. 

We’re building a modern hospitality platform that helps hotel teams run smooth operations with less screen time. You’ll lead the PMS backbone and shape early agentic workflows that keep humans in control. 

Responsibilities:

• Own the PMS domain end-to-end: reservations, rooms/inventory, rates/availability, calendars, housekeeping/maintenance tasks, roles/permissions, audit. 

• Translate hotel ops into simple APIs and focused UI slices; prioritize small, shippable increments. 

• Partner with Engineering on event-driven designs (queues, webhooks) and reliable workflows. 

• Define human-in-the-loop “agentic” flows (draft → approval → commit) with clear guardrails and auditability. 

• Drive integrations that matter (messaging, payments, ID/consent, third-party systems) without over-scoping. 

• Set goals and instrumentation (adoption, task completion, lead time, quality); review data weekly and simplify. 

• Run crisp discovery with internal teams and ops stakeholders; write PRDs/specs that remove ambiguity. 

• Keep compliance in the loop (privacy/consent, audit trails) and ensure secure-by-default choices. 

Qualifications, Skills, Abilities and Experience:

• 4–7 years product management experience shipping backend/platform or operations-heavy products in a fast growing software or tech company. 

• Track record delivering complex, multi-team workflows from zero → live → iterated improvements. 

• Comfortable with APIs, data models, and event flows; can reason about reliability and idempotency at a product level. 

• Strong prototype-driven communication (prototypes, visuals, business cases) 

• Evidence of high ownership in small teams: you move from ambiguity to shipped value quickly. 

• Hospitality/PMS, logistics, fintech, or marketplace ops experience. 

• Agentic development exposure: LangGraph/LangChain, tool/function calling, approval patterns. 

• LLM integration basics: prompt/schema design, evaluation, latency/cost tradeoffs. 

• Analytics comfort (SQL) and pragmatic observability thinking. 

Physical Requirements:

The physical demands described are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role. 

Physical, visual requirements and working conditions may include but are not limited to: 

• Ability to use monitor and screens for long periods of time 

• Ability to sit/stand at a desk for long periods of time 

Minimum Qualifications:

• 4 years product management experience shipping backend/platform or operations-heavy products in a fast growing software or tech company. 

• Track record delivering complex, multi-team workflows from zero → live → iterated improvements. 

• Strong prototype-driven communication (prototypes, visuals, business cases) 

• Able to collaborate and work on a small team 

*Please note, due to the requirements of this position, responses may automatically disqualify you from moving forward in the application process. Please review minimum qualifications thoroughly before applying.  

NOTE: Company does not support a work visa at this time. 

Schedule / Travel Requirements:

• Minimal to no travel expectations