Company Highlights:

The Bright Hotel is reimagining hotel operations by leveraging a tech-forward approach to the guest experience. Our goal is to personalize the stay for each guest driving stellar satisfaction rates. We are currently building out a portfolio of hotels focused on health and wellness called Vitality Hotels. 

Perks:

• 100% company-paid premium for employee-only coverage on select Medical, Dental, and Vision Insurance plans
• 401K program with up to a 4% match and full vesting from day one
• Generous Paid Time Off – 2 weeks annually to recharge and relax
• Flexible Spending Account (FSA) & Health Savings Account (HSA) options for added financial flexibility
• Voluntary Life Insurance to provide additional coverage for you and your loved ones

Purpose of the Role:

The Bright Hotel is seeking a dynamic and experienced F&B National Operations Manager to oversee multi-location restaurant operations nationwide. This leadership role is responsible for driving operational excellence, launching new hotel F&B outlets, and ensuring consistent execution of brand standards across all venues. The ideal candidate thrives in fast-paced environments, leads by example, and has a strong background in hospitality operations, training, and project management.

Responsibilities:

Operational Strategy & Execution

• Develop and implement F&B operational strategies that align with business goals.
• Standardize and oversee launch processes, SOPs, and quality assurance across all F&B venues (restaurants, bars, room service, grab-and-go, and event spaces).
• Lead F&B pre-openings for new hotels and renovations, partnering with cross-functional teams on timelines, budget, construction, and procurement.
• Guide the selection and installation of F&B OS&E for new and remodeled properties.

Team Leadership & Training

• Build and deliver robust training programs focused on service standards, health and safety, POS systems, and operational excellence.
• Conduct in-person pre-opening and ongoing “Train the Trainer” sessions for onsite leaders.
• Mentor F&B leadership at each property to align with national performance goals.

Performance Management & Financial Oversight

• Monitor F&B KPIs including revenue, guest satisfaction, labor, and food costs.
• Manage operational budgets, identify cost-saving opportunities, and drive profitability.
• Ensure compliance with local, state, and federal health and safety regulations.

Cross-Functional Collaboration & Growth

• Partner with Hotel GMs, Project Directors, Design, and Construction to align on new builds and renovations.
• Maintain vendor relationships and support the rollout of new concepts or property openings.

Qualifications, Skills, Abilities and Experience:

• 10–15 years of progressive F&B operations management, preferably with hotel or hospitality group experience.
• Proven success in launching and managing multi-unit, casual fine dining concepts.
• Experience leading training programs and building SOPs across multiple locations.
• Proficient with project management tools (e.g., Procore, Smartsheet) and F&B systems (e.g., Micros, Toast, inventory/labor tools).
• Demonstrated financial acumen: P&L oversight, cost controls, labor optimization.
• Strong knowledge of ambiance, service flow, and layout design to elevate guest experience.
• Exceptional leadership, communication, and problem-solving skills.
• Bachelor's degree in Hospitality Management or related field preferred.

Physical Requirements:

The physical demands described are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role.  

• Ability to stand/walk for extended periods.
• Lift/carry up to 25 lbs.
• Work flexible hours including nights, weekends, and holidays.
• Frequent nationwide travel (30–50%), including extended stays during new openings.

Minimum Qualifications:

• 10–15 years of F&B operations experience, with multi-unit oversight.
• Experience managing openings, renovations, and high-volume F&B outlets.
• Strong background in training, team development, and hospitality technology.
• Financial and strategic planning skills with demonstrated results in cost control and performance growth.

*Please note, due to the requirements of this position, responses may automatically disqualify you from moving forward in the application process. Please review minimum qualifications thoroughly before applying.  

Schedule / Travel Requirements:

• Frequent travel to hotel locations (30–50% travel).
• Flexibility to work evenings, weekends, and holidays based on business needs.