SUMMARY

The Storage Facility Material Handler provides assistance in daily operation of the off-site Retail Storage Facility of the Corning Museum of Glass (Museum). Receives merchandise from external carriers, prepares merchandise, and processes transfer requests. Ensures proper and timely distribution and transport of merchandise to and from the main campus of the Museum. Participates in periodic cycle counts and physical inventory of merchandise. With current OSHA forklift certification, operates Storage Facility power trucks to perform work.

RESPONSIBILITIES (Essential functions denoted with *)

Shipping and Receiving

• Assist in training of staff members assigned to the Storage Facility as needed.
• Unload palletized merchandise, materials and supplies from incoming trailers. Reconcile  shipments against purchase orders to ensure accuracy.*
• Communicate all receiving issues appropriately.*
• Organize merchandise for handling, as needed.*
• Maintain assigned inventory locations for various classes of products and provide appropriate signage to help in fulfilling stock transfer requests.*
• Assist in preparation of merchandise for internal retail transfers per transfer request documentation, ensure proper POS system entries and produce appropriate paperwork.*
• Demonstrate proficiency in operation of all storage facility power trucks.*
• Load outgoing trucks for merchandise, material, and supply transfers.*
• Operate vertical lift picker at height to pull and process retail product for transfer requests.*
• With appropriate oversight, assist in perpetual (cycle count) and annual physical inventories; communicate issues appropriately.*
• May conduct Store Facility Associate job duties, if trained.

General

• Actively and intentionally support CMoG’s commitment to diversity, equity, accessibility, and inclusion.
• Adhere to all safety, housekeeping, customer service, operating, and accounting policies and procedures.*
• Lead or support other tasks as directed.
• Assist in the protection and control of all Museum assets against damage and theft.*
• Actively participate in Retail team meetings as requested.

EDUCATION AND EXPERIENCE

• High School diploma required; Associate degree preferred.
• Minimum one (1) year experience in a similar role.
• Current OSHA certification for forklift operation required.

SKILLS AND ABILITIES

• Respect and exemplify the mission, vision, and values of the Corning Museum of Glass in all interactions with colleagues, staff, volunteers and the public.
• Represent the Museum in a professional manner.
• Adhere to all prescribed organizational and departmental policies and procedures.
• Proficiency with Microsoft office suite of products; knowledge of or ability to learn Counter Point POS.
• Excellent interpersonal and customer service skills.
• Clearly and accurately communicate both verbally and in writing.
• Work with people from a variety of cultures; maintain an appropriate voice for diverse audiences.
• Process multiple transactions and tasks at a time under the pressure of deadlines.
• Work independently and as part of a team; strong collaboration skills.
• Some weekends, evenings and holidays required; flexibility in hours necessary.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the individual is regularly required to operate/use equipment, communicate, and detect/distinguish. The individual is frequently required to remain in a stationary position, move about, and reach for up to 8 hours a day. The individual is occasionally required to ascend/descend and position oneself. Specific vision abilities required by this job include close, distance, and peripheral vision, depth perception, and the ability to distinguish color and adjust focus.

The individual is required to move/transport up to 50 pounds.

The work environment is frequently indoor and both climate and not climate controlled (warehouse environment), working near moving mechanical parts, and working in high precarious places. The work environment is occasionally near odors, fumes and airborne particles, and outdoor weather conditions. The noise level in the work environment is usually loud.

SAFETY RESPONSIBILITIES

The individual shall be fully acquainted with and comply with all safety policies and procedures of the Corning Museum of Glass.

CONFIDENTIALITY

Maintain confidentiality of information related to the Corning Museum of Glass and individuals that may be encountered, either formally or informally, during the normal course of business.

DISCLAIMER

The duties listed above are intended only as illustrations of the various types of work that may be performed and is not an inclusive summary of job duties and responsibilities. The omission of specific statements of duties or responsibilities does not exclude them from the position. This job description does not constitute an employment agreement and is subject to change by the Corning Museum of Glass as the needs of the Museum and requirements of the job change.

About The Corning Museum of Glass

The Corning Museum of Glass (CMoG) was established in 1951 by Corning Glass Works (now Corning Incorporated) as a gift to the nation commemorating the company’s 100th anniversary. CMoG is an independent not-for-profit museum dedicated to exploring a single material: glass. Welcoming more than 300,000 annual visitors from around the world, the Museum's campus is home to the world’s most comprehensive collection of glass, the world’s foremost library on glass, and one of the premier glassworking schools in the world.  CMoG was named by the New York Times among the U.S. museums to see for 2025, and Newsweek readers voted CMoG one of the Top 3 Best Art Museums in America.

Glass is a versatile, ancient material that is still being explored and understood by artists, scientists, and historians today. The story of glass is a story about art, history, culture, technology, science, craft, and design. 50,000+ objects representing more than 3,500 years of history are included in the Museum’s collection—ranging from a portrait of an ancient Egyptian pharaoh to a 200-inch telescope lens to contemporary sculpture. The Museum regularly publishes journals, educational videos and scholarly publications—many of which can be accessed online from anywhere in the world. 

We believe that prioritizing diversity, opportunity, belonging, and accessibility strengthens our Museum and enhances our ability to connect with all communities. We are actively fostering an inclusive culture that values and respects a wide range of perspectives and experiences. Creating a culture of belonging is central to our mission and helps ensure the Museum is welcoming to all.