The Edge Treatment Center is a dynamic addiction recovery provider located in central Orange County.
The Edge prides itself on serving its community. We do so with a transparent, collaborative culture fueled by genuine compassion for those in recovery. We’re out to change the addiction treatment landscape … and have fun doing it. If you feel you’re a right fit for our community, apply now!
Position Summary
The Housing Director will be responsible for creating and maintaining a safe and sober
community outside of center hours and in the offsite housing. The position will manage a team
that will monitor and support mental health and sober living homes (Houses) to provide
environments that are safe, clean, and provide care and community to the clients. This role will
support clients ensuring the housing facilities align and are an extension of the program. This
role requires a high degree of autonomy and the ability to effectively collaborate with senior
leaders and clinical staff for clients and programs.
Essential Duties and Responsibilities
Operations
- Manage day-to-day operations of the Houses, ensuring all policies and procedures are adhered to by clients and employees.
- Supervise and ensure maintenance of the physical condition of the houses, including routine inspections and scheduling repairs or improvements as necessary.
- Track and assign sober living beds. Coordinate and support clients’ intake and discharge process to ensure understanding and adherence with program and housing guidelines.
- Stay knowledgeable and aware of the activities at the Houses. Maintain data and documentation to track details and performance of clients, housing managers, employees and houses. Share the data with other employees and use data to make suggestions for improving a house or program.
- Approve/deny overnight requests in the Houses in collaboration with treatment center leadership.
- Track inventory, manage access and manage all supplies, assets and storage.
- Develop and maintain policies and procedures related to housing, ensuring compliance with local and national regulations and standards.
- Adhere to code of ethics, legal aspects of client support, professional standards, duty to warn, abuse and neglect reporting policies and procedures, and exercise professionalism always.
- Exercise awareness in cultural competency, client satisfaction, quality of services, client needs, and overall health and safety of staff and clients.
- Oversee the monthly collection of sober living and supportive living fees.
- Provide referrals for alternative sober/supportive living resources when applicable.
- Appropriately respond to relapses by using company policies and judgement for the unique situation.
Management & Protocol Development
- Responsible for the recruitment, retention, discipline, evaluation, and training of all employees in the Housing Operations department. Own all HR responsibilities and staff management, including: timecards, PTO request, expense reporting, performance reviews, interview feedback forms, etc.
- Ensure performance management of the staff. Address issues with immediate documentation, feedback and setting goals. Follow up with required training and development.
- Ensures adequate staffing and coverage. Creates weekly schedules and ensures adherence with staff.
- Manage Behavioral Health Technicians and all overnight employees. Ensure the standards of care are met by creating a supportive community within all Houses.
- Ensure communication between the housing employees by using communication tools, standardized documentation or logs, and creating consistent checkins with all employees regardless of shift.
- Maintain positive working relationships and train Sober Living House Managers on responsibilities and safety.
- Develop, track, and enforce UA/BAC protocols for mental health and sober living houses, ensuring staff properly administer and document nightly BAC test and required UA test throughout the week.
- Ensure each House is visited and checked for safety and cleanliness every visit.
- On-call for nighttime emergencies. Intervene during crisis intervention situations and proactively monitor disruptive or escalating situations to prevent crisis situations.
Collaboration & Development
- Foster sober living relationships with SL companies. Develop future SL housing facilities opportunities that align with the current company needs.
- Develop and maintain relationships with referral sources, community organizations and other stakeholders to support the facility’s growth and success.
- Facilitate in the development and implementation of new housing programs, including existing structures and offering enhanced support to clients.
- Facilitate communication between clinical and center teams, clients, and families.
- Regularly attend and participate in leadership, community, and other meetings to ensure knowledge sharing and communication.
- Work with Clinical and/or Program Directors for client challenges and red flags. Ensure team observes and reports on behavioral issues such as sobriety, cleanliness, and attitude. Provide appropriate and timely responses that align with the team’s response.
- Develop community programs and activities within the Houses to maintain a culture of care and community that is beneficial to both clients and employees.
- Positively interact and develop rapport with clients and their families.
- Exhibit maturity and professionalism in all leadership responsibilities by staying composed and serving as a role model of the company’s standards, integrity and problem-solving approach.
Qualification Requirements
- Excellent analytical and problem-solving skills.
- Strong organizational, time-management, and multitasking skills.
- Excellent verbal and written communication skills.
- Personal experience with addiction recovery and a commitment to sobriety a plus.
- Strong knowledge and understanding of addiction, recovery principles, and the challenges faced by individuals in early recovery.
- Ability to handle sensitive situations with empathy, respect and confidentiality.
- Proficiency in MS Office Suite to manage communication and data tracking
- Working knowledge of house management, facility operations or residential t.reatment operations.
- Ability to work well under pressure and a deep understanding of the drug and alcohol rehabilitation industry.
- Able to work flexible hours across nights, evenings and weekends to be on-call to clients and staff.
Education and Experience
- Bachelor’s degree in a related field is preferred. High School Diploma or GED is required.
- 1-2 years’ experience with management and leadership is preferred.
- 2-3 years’ experience with Behavioral Health SUD/MH Housing preferred.
- Valid Driver’s License.
- Drug and Alcohol Counseling Certification preferred.
- Negative TB test results within past year.
- Ability to pass pre-employment and random drug screenings.
Physical Requirements
- Ability to sit for extended periods while working at a desk or computer.
- Frequent use of hands and wrist for typing, writing, and handling documents.
- Occasional standing, walking, and reaching to access office equipment, file documents, or attend in-person meeting.
- Ability to lift and carry items such as files, binders, or small office supplies weighing up to 30 pounds.
Benefits
- Medical, dental and vision insurance.
- 401(k) plan with employer matching.
- Paid vacation.
- Paid sick time.
- Paid holidays.
- Family Leave.
- Employer paid Life Insurance.
The pay range for this role is:
68,640 - 90,000 USD per year (Hallking Housing Team)