The Mortgage Office (Applied Business Software Inc.)

QA Engineer, AI

About Applied Business Software, Inc.,

Applied Business Software, Inc., (ABS), the maker of The Mortgage Office®, is the industry leader in private lending and loan management technology. Since 1978, our software has powered thousands of lenders, including private money firms, municipalities, CDFIs, Tribal Nations, universities, franchisors, third-party servicers and other non-bank lenders, helping them streamline, automate, and scale their lending operations with confidence. 

About the role

We are hiring for a QA Engineer, (AI), who will be responsible for validating both: Deterministic systems (APIs, backend logic, UI flows) and Non-deterministic AI systems (LLM outputs, prompt behavior, edge cases). We are building an AI-first product where core functionality depends on prompt engineering and LLM behavior. This position requires someone to design, execute, and automate testing strategies for LLM-based features, and AI-driven workflows. Additionally, they will test end-to-end product flows across frontend, backend, and APIs.

What you'll do

  • Test end-to-end product flows across frontend, backend, and APIs of an event based system
  • Design structured test cases for prompt-based features
  • Build and maintain test datasets
  • Define evaluation criteria for AI outputs
  • Run regression testing when prompts or models change• Automate repeatable tests
  • Track quality metrics over time (output quality, failure rate, latency issues)

Qualifications

  • 3+ years in QA / software testing, preferably for LLM based product
  • Strong Python skills (Automation, LLM, Evaluations)
  • Experience testing APIs and full-stack systems
  • Ability to think in edge cases and break systems intentionally
  • Experience working with LLM-based products
  • Experience testing prompt engineering products


Why Join Us?

  • Comprehensive health, dental, and vision coverage.
  • 401(k) with company funded match.
  • Mission-driven company with a 45+ year legacy and industry-leading products trusted by thousands of lenders.
  • Collaborative, supportive team known for long tenure, deep expertise, and a culture built on trust and integrity.
  • Help modernize and evolve the leading platform in private lending technology.
  • Beautiful San Mateo office with a tight-knit culture.
  • Competitive compensation and room for professional growth.
  • Performance-based bonuses.
  • Generous PTO. 
  • Modern workspace with on-site amenities.
  • Awesome company Christmas party.

The pay range for this role is:

120,000 - 140,000 USD per year (Hybrid, San Mateo, CA)

Software Development

Hybrid, San Mateo, CA

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