The National Society of Leadership and Success 

Imagine a community of students taking action toward their dreams and living happier lives. In this world, people are so fulfilled they reach out and positively contribute to the lives of others. That’s who we impact, and that’s what we are building. Want to be a part of it?

To determine whether you'd be a good fit, ask yourself…

• Would you like to go to work each day knowing that you are using your talents to help others and better the world?
• Are you inspired by the thought of positively impacting tens of thousands of students each year?
• Are you ready to work in an organization that is rapidly growing and embraces change?
• Would you like to work with people whom you respect and can learn from every day?
• Do you desire to work for an organization that cares about your growth, where your own drive and interests help you create your own future?

Our guiding question is: “Are we helping the greatest number of people in the greatest possible way?" Are you inspired? Let’s change the world together.

Overview

The Virtual Event Support Coordinator (Part-Time Independent Contractor, 1099) will join a team of 100+ purpose-driven staff members in a friendly, focused, fast-paced entrepreneurial environment. The National Society of Leadership and Success (NSLS) is the largest accredited leadership honor society in the United States, with over 800 chapters and more than 2 million members.

The Virtual Event Support Coordinator (Part-Time Independent Contractor, 1099) will provide hands-on support for national virtual events serving hundreds of chapters nationwide. This engagement focuses on delivering reliable, high-quality technical and participant support during live virtual programming.

This is a part-time contractor engagement (approximately 15–20 hours per week) supporting afternoon and evening events (Eastern Time), with occasional weekend events possible.

This position is offered as a 1099 independent contractor engagement, which means the contractor will determine the manner and means by which services are performed, using their own tools, methods, and expertise to deliver agreed-upon outcomes. This role does not include employee benefits and is not subject to company policies applicable to employees.

Scope of Work / Services to Be Provided

• Pre-Event Support: Assist with event preparation and setup, including platform configuration, materials review, pre-event testing, and participant onboarding processes.
• Live Event Support: Provide real-time technical and logistical support during national events, including chat moderation, Q&A management, attendee assistance, and troubleshooting.
• Technical Monitoring: Actively monitor audio, video, and streaming quality throughout events and resolve issues quickly to ensure seamless participant experiences.
• Breakout Room Management: Manage breakout room assignments and facilitate smooth transitions between sessions.
• Participant Engagement: Monitor registration and attendance, respond to attendee questions via chat, and provide support throughout live sessions with a service-oriented approach.
• Collaboration & Communication: Coordinate with the National Events team via Slack during live events for real-time problem-solving and support.
• Post-Event Tasks: Complete essential follow-up activities such as closing out event platforms, compiling chat logs and Q&A for team review, and basic wrap-up tasks as needed.

Qualifications

• 1-2 years of experience in customer service, event support, or similar customer-facing roles 
• Hands-on experience with Zoom webinar features including polls, Q&A, chat moderation, and breakout rooms 
• Strong technical aptitude with ability to troubleshoot common audio/video issues in real-time
• Strong multitasking abilities and composure during high-activity moments
• Comfortable working independently during live events while staying connected with the team via communication tools
• Availability during afternoon and evening hours (Eastern Time). Events typically run weekday afternoons and evenings, with occasional weekend events possible in the future
• Experience with Google Workspace, Slack, and CRMs helpful but not required

Technical Requirements:

• Reliable high-speed internet connection
• Functional computer with webcam and microphone
• Quiet workspace for professional participation during events

The National Society of Leadership and Success is an equal opportunity employer committed to diversity, equality, and inclusion

Visit nsls.org to learn more about our organization