The National Society of Leadership and Success
Imagine a community of students taking action toward their dreams and living happier lives. In this world, people are so fulfilled they reach out and positively contribute to the lives of others. That’s who we impact, and that’s what we are building. Want to be a part of it?
To determine whether you'd be a good fit, ask yourself…
- Would you like to go to work each day knowing that you are using your talents to help others and better the world?
- Are you inspired by the thought of positively impacting tens of thousands of students each year?
- Are you ready to work in an organization that is rapidly growing and embraces change?
- Would you like to work with people whom you respect and can learn from every day?
- Do you desire to work for an organization that cares about your growth, where your own drive and interests help you create your own future?
Our guiding question is: “Are we helping the greatest number of people in the greatest possible way?" Are you inspired? Let’s change the world together.
Overview:
The Grading Specialist will join a team of 100+ purpose-driven staff members in a friendly, focused, fast-paced entrepreneurial environment. The National Society of Leadership and Success (NSLS) is the largest accredited leadership honor society in the United States, with over 800 chapters and more than 2 million members.
This role forms part of the Online Advisement team within the Operations Team. This role primarily focuses on grading submissions to help ensure members complete our advanced leadership programs successfully. A second function is to support the Online Advisement team by completing various administrative tasks to maximize team and member success.
Responsibilities:
- Review and assess student submissions based on NSLS grading rubric and course guidelines
- Provide constructive feedback to support student learning and comprehension of leadership concepts
- Ensure all grading is completed within five (5) business days to maintain course progression
- Respond to student and member inquiries via HubSpot, email and phone within 24-48 hours
- Address course-related questions including grading, assignments, program requirements and membership concerns
- Serve as the primary point of contact for members, troubleshoot issues, and escalate complex cases as needed
- Contribute to ongoing improvements in grading policies, feedback standards, and student support processes
- Special projects as assigned
Qualifications:
- Bachelor’s degree in education or a relevant field
- Minimum 5+ years teaching experience, either at the university level or K-12 licensed preferred
- Prior experience/proficiency with LMS preferred
- Ability to relate effectively with students
- Ability to identify students' needs for support and make appropriate referrals to other teams/departments
- Proven track record of efficiently and successfully managing various administrative duties
- Ability to maintain confidentiality
The National Society of Leadership and Success is an equal opportunity employer committed to diversity, equality, and inclusion.
Visit nsls.org to learn more about our organization.