The Road Home Dane County is committed to ending the issue of family homelessness in our community. We do this by developing long-term relationships with families experiencing homelessness with children that change lives. We work with families, not only to relieve the immediate crisis of homelessness, but also to build skills, resources and relationships that set the stage for long-term success. To accomplish our mission, we rely on the help and support of individuals, congregations and businesses throughout Madison and beyond. We believe that for the greater good of our city and for human kind, we can and should join together to make a difference because every child deserves a home.

Exciting Opportunity to Make a Difference!

Join our team at The Road Home Dane County as a Full-Time Administrative Assistant at our Wingra office. You'll play a vital role in supporting families experiencing homelessness in Dane County, WI, while ensuring a smooth and welcoming environment for staff, participants, and visitors.

This full-time, hourly position offers the opportunity to work in a mission-driven organization where you can make a direct impact on the community. We offer a competitive hourly wage and a comprehensive benefits package, including fully paid single medical, dental, life insurance, 401(k), paid time off, and more.

If you are passionate about creating positive, lasting change for those in need, apply today and be part of a team that makes a real difference in the lives of individuals and families.

What’s Your Day Like?

• Provide Frontline Support:
• • Answer phone calls and assist with inquiries, making referrals or taking messages.
  • Greet visitors and clients with a welcoming and helpful attitude.
  • Handle incoming donations, organize them, and notify the appropriate team members.
  • Process mail, including financial donations, in collaboration with the Business Manager.
• Assist with Operations & Staff Support:
• • Perform data entry into the Development database in an accurate and timely manner.
  • Assist with the preparation and distribution of acknowledgment letters and reports.
  • Organize staff meetings, from scheduling to setting up meeting spaces and taking minutes.
• Provide Program Support:
• • Track and distribute client resources, such as bus passes, gas cards, and gift cards.
  • Coordinate the pickup and distribution of items for clients, including donations.
  • Ensure donation closets are well-organized and communicate with staff about available resources.

Experience & Qualifications:

• High school diploma or equivalent required.
• Previous experience in administrative or receptionist roles preferred.
• Proficiency in Google Suite is required; Microsoft Office experience is a plus.
• Experience with data entry and managing databases is preferred.
• Ability to maintain confidentiality and handle sensitive information appropriately.

The Road Home is an Equal Opportunity Employer
We encourage applicants from all backgrounds to apply. We are committed to creating an inclusive and diverse workplace and provide equal employment opportunities regardless of race, color, sex, sexual orientation, gender identity, disability, age, religion, national origin, or any other protected characteristic.