About The Rockwell Museum

The Rockwell Museum, a Smithsonian Affiliate, provides visitors the opportunity to explore a diverse collection and robust exhibition calendar of American art through the ages.

Beyond caring for a vast collection of fine American artworks, The Rockwell, an art museum in Corning, NY, serves as a community hub and steward of culture. Housed in Corning’s former City Hall, The Rockwell is a unique place where locals and travelers connect with art and ideas through an exciting roster of exhibitions, innovative programs and engaging events.

The Rockwell strives to ignite visitors’ imaginations while representing the America they live in. Beyond our museum’s permanent collection and rotating exhibitions, everything The Rockwell does, from concerts to public art initiatives to temporary exhibitions, further exemplifies the inclusive way art connects us all while providing a catalyst for growth in our community.

SUMMARY

This is a non-exempt full time hourly position reporting to the Director of Development. Manage all aspects of event planning for the Museum’s revenue generating and membership-driving programs, both on-site and virtual, including exhibition opening receptions, live music performances, members-only programs, and donor cultivation and recognition events. Serve as the Museum liaison for all facility rental clients, ensuring continuity in all aspects of event management. Provide a high level of customer service by being proactive and responsive to the needs of internal and external customers. Work collaboratively with departments and staff to maintain consistency in event flow and customer experience.

RESPONSIBILITIES

Administrative

• Provide overall administrative and project support for the Museum’s Development team.

Events

• Plan, execute and oversee all aspects of Development related and revenue generating events, including budgeting, floor plans, run of show, A/V, decor, and event flow.
• Coordinate the events calendar and communicate upcoming events and facility rentals to all employees.
• Manage facility rentals from acquisition through event execution, including scheduling, contracting, and logistics.
• Deliver a seamless, high-quality event experience for donors, members, and supporters to maintain and strengthen engagement.
• Oversee audiovisual requirements for public programs and facility rentals, including projectors, computers, and microphone use.
• Support leadership with planning and coordination of meetings and gatherings for donor cultivation and relationship management.
• Manage logistics and relationships with food service provider, Aramark, including managing centralized booking process for all Museum departments and adhering to curatorial requirements for events in the Museum galleries.
• Develop and maintain strong customer relationships by proactively managing planning needs, including requests, security requirements, contracts, and even space coordination.
• Process customer payments promptly and securely to ensure PCI compliance.
• Design and document the layout of each event to clearly communicate expectations to all event partners consistently.
• Coordinate on-site direction and execution of logistics to ensure continuity and success of events; assist with setting up program equipment as needed.
• Act as host for performers and serve as primary point of contact for guest needs, coordinating event-day logistics and deliver opening remarks as needed. 

General

• Support and amplify the Museum’s commitment to justice, equity, diversity, and inclusion.
• Work collaboratively with interdepartmental teams and department heads.
• Support emerging technologies, strategies, and best practices to ensure that the Museum is current and develops new programs accordingly.
• Adhere to all prescribed organizational and departmental policies and procedures.

EDUCATION AND EXPERIENCE

• Associate’s degree required, bachelor’s degree preferred. 
• Minimum 2-3 years of event planning experience required.
• Database experience (such as Salesforce or other CRM) desired.
• Audiovisual experience preferred or capability to learn the Museum’s audiovisual equipment required.
• Proficiency in Excel to create and manipulate mailing lists and donation reports.
• Proficiency in creating and working with charts, text, images, and multi-media elements in PowerPoint presentations and Word proposals.
• Experience with Microsoft Office and Cloud services including Office 365, OneDrive, Adobe Sign, and MS Teams; ability to learn new job-related software programs.

SKILLS AND ABILITIES

• Respect and exemplify the values of The Rockwell Museum in all interactions with colleagues, staff, volunteers, and the public.
• Represent the Museum in a professional manner.
• Adhere to all prescribed organizational and departmental policies and procedures.
• Appreciation for cultural environments; interest in the arts and museums.

• Ability to work under minimal supervision while proactively communicating status.
• Adaptable and quick to learn, with a collaborative approach to new tasks and challenges.
• Proven ability to handle multiple projects simultaneously while demonstrating resourcefulness and adaptability.
• Highly accurate, detail-oriented and organized; focus on follow-up.
• Excellent interpersonal skills: ability to work and communicate effectively with multiple internal and external stakeholders, including high-level donors, trustees, and others.
• Proactive, service-oriented, and collaborative approaches with colleagues, members, and donors.
• Excellent time management skills.
• Evenings and occasional weekend work required, flexibility in hours necessary.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to remain in a stationary position; operate or use office equipment or machines, communicate, detect/distinguish. The employee is frequently required to move about. The employee must occasionally move and lift equipment up to 50 pounds.  

The work environment is regularly indoors and climate-controlled and occasionally outdoors for events. The noise level in the work environment is usually low during non-event days and moderate to noisy on event days. Some events feature live music in our gallery spaces.

SAFETY RESPONSIBILITIES

The employee shall be fully acquainted with and comply with all safety policies and procedures of The Rockwell Museum.

CONFIDENTIALITY

Maintain confidentiality of information related to The Rockwell Museum and employees that may be encountered, either formally or informally, during the normal course of business. 

DISCLAIMER

Employees assigned to work at The Rockwell Museum are employed by The Corning Museum of Glass. The duties listed above are intended only as illustrations of the various types of work that may be performed and are not an inclusive summary of job duties and responsibilities. The omission of specific statements of duties or responsibilities does not exclude them from the position. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs and requirements of the job change.