Director of Product Design

TheGuarantors is a cutting edge fintech company setting the standard in rent coverage with unrivaled insurance products, with a deep understanding of owner, operator, and renter needs. We believe renters deserve better access to the home of their dreams and operators deserve greater protection and growth opportunities. That’s why we’re leveraging our expertise in real estate and using AI-based technology to help operators qualify renters faster while mitigating the risk of rental income loss. With $2B+ in rent and deposits guaranteed, we have been named one of Inc. 5000’s fastest-growing companies, one of Forbes’ Best Startup Employees, and one of Deloitte’s 2022 Technology Fast 500.
TheGuarantors is looking for a seasoned Director of UX to lead our UI/UX team, with a special emphasis on enhancing the user experience for our diverse user base. This role will report to the CPTO and includes the management of a manager of design, dedicated user research professional as well as a team of designers, ensuring our design strategies are grounded in user first principles. 


  • Lead a team of design manager, UI/UX designers, and UX researcher. 

  • Expertise in managing the entire design lifecycle from strategic planning right through to implementation. 

  • Be a high impact leader overseeing the ideation and conceptualization of new ideas derived from user, business, and brand needs. 

  • Evangelize UX best practices cross-functionally, including deep collaboration with product, engineering, marketing, sales, customer success, legal and data teams.  

  • Drive change through data driven design and establish UX metrics that inform acquisition, activation, and retention of the platform. 

  • Effectively and frequently communicate and present design driven solutions for renter and landlord problems across the organization, specifically senior management and leadership. 

  • Stay updated with the latest trends in UI/UX design and real estate technology, and apply these insights to improve our platform and mature the design system. 

  • Oversee resources and budget for the design and research teams, ensuring timely and effective project delivery.

  • Offer thought leadership in design and user experience strategy, with a focus on prop-tech and real estate market trends.


  • Bachelor’s or Master’s degree in Design, Human-Computer Interaction, or a related field.

  • Minimum of 10+ years of experience in UI/UX design, with significant experience leading mature design teams in a tech environment.

  • Experience managing or collaborating closely with user research professionals.

  • Strong portfolio showcasing skills in UI/UX design, great user-centered design solutions, creative strategy, mature design systems, and user research methodologies.

  • Proficiency in design and research tools (e.g., Figma, UserTesting, FullStory, PowerBI, Hubspot, Dovetail etc).

  • Knowledge of Agile/Scrum development processes.

  • Excellent communication, presentation, and team management skills.

  • Ability to thrive in a fast-paced, dynamic startup/scale-up environment.

  • Demonstrated capability in leading design projects from start to finish.


  • Opportunities to make an impact within a fast growing company

  • Medical, dental, & vision insurance, beginning day one

  • Health savings account with employer contribution

  • Generous PTO and paid holidays

  • Flexible working hours

  • 401(k)

  • Paid parental leave

  • Company sponsored short and long term disability

  • Flexible spending accounts (healthcare, dependent care, commuter)

  • Competitive salary

Base Salary

The base salary range is between $180,000 - $200,000 annually.

Base salary does not include other forms of compensation or benefits. Final offer amounts are determined by multiple factors, including prior experience, expertise, location and current market data and may vary from the range above.

Stay in Touch

Does this role not quite match your skills, but you’re still interested in what we're doing? Stay In Touch and apply to our Dream Job to be one of the first to hear about future opportunities!

TheGuarantors is an Equal Opportunity Employer. We celebrate diversity and are committed to an inclusive environment for all.


New York, NY

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