About ThoroughCare, Inc.

ThoroughCare, Inc. is a healthcare platform services company, founded in 2013 and headquartered in Pittsburgh, PA.  Our targeted solutions assist various Healthcare Professionals, payers, pharmacy and other HCQP organizations with their participation in value-based care management and wellness programs - whether it's fee-for-service, shared-risk or capitation-based - with focus on the combination of improved patient quality of life, reduced spending, and increased revenue. ThoroughCare software is currently used to support over 250,000 patients across nearly 700 primary care and specialty practices across the United States.

We are driven by our passion to improve the quality of life for every person we can. Our mission is to simplify integrated whole patient care by extending the care setting beyond the facility and into the patient home, empowering care teams through features designed with clinicians in mind, and we are looking for motivated and experienced individuals to join us on our journey.

For more information about ThoroughCare:  http://www.thoroughcare.net/

About the role

We are looking for an experienced Senior-level professional to lead our quality assurance automation testing team. Joining our fast-growing company offers the opportunity to make a meaningful and immediate impact on our organization and the healthcare providers who rely on our platform. As the Lead QA Automation Engineer, you will drive the development and execution of our automation testing strategy, processes, and tools. In this role, you will lead the automation testing team, refine existing practices, and align testing methodologies with both technical and business objectives. This position demands a forward-thinking mindset, technical expertise, and strong leadership skills to advance our automation testing initiatives and uphold the highest standards of application quality.

The ideal candidate is a motivated self-starter who can quickly adapt to our solutions, technology, and the Medicare Care Management domain while bringing a visionary approach to enhancing quality and processes. We value candidates who champion Agile Software Development principles (Scrum/Kanban, epic/user story-based requirements, test-driven development, continuous integration) and demonstrate innovation through strong situational analysis, problem-solving skills, and the confidence to think creatively. 

What you'll do

• Define, implement, and optimize automation testing strategies and frameworks focusing on test architecture, re-usability, stability, optimal performance, and scalability
• Lead and mentor the QA automation team to achieve high performance and collaboration
• Collaborate with cross-functional teams to ensure testing aligns with development goals
• Identify areas for process improvement and implement solutions to enhance quality and efficiency
• Stay updated on industry trends and emerging tools to keep our practices innovative
• Enhance our automation methodologies to ensure higher quality delivery and test coverage
• Create test coverage documentation, test execution plans, and metrics reports
• Participate in root cause analysis and corrective action plans to ensure higher quality test coverage throughout the development and UAT development life cycles
• Advise Senior Leadership on status, risks, and their resolutions as they relate to automation testing and quality assurance in a timely manner
• Perform other duties as requested and assigned
• The role is not resource management

Qualifications

Education:  

• Bachelor’s degree or equivalent work experience required.  
• BS/BA in Computer Science, Information Systems, Healthcare Management or a related field preferred.

Experience: 

• 3+ years of software development in test experience, including expertise in testing methodologies, experience with standard QA and development tools, API Testing as well as the ability to operate within short-release cycles is required
• 3+ years of Software test automation experience working with the following technologies: Python, Postman, Github, Behave, Playwright
• Test management software experience (ex: Qase, TestRail) is required
• 2+ years of leading or mentoring a small team is preferred

Other Skills/Qualifications

• Strong analytical and problem-solving skills. Ability to interpret complex data and provide actionable insights
• Excellent verbal and written communication skills with the ability to present automation testing information clearly and concisely to non-technical stakeholders
• Highly organized with the ability to manage multiple priorities and meet deadlines
• Strong interpersonal skills with the ability to work effectively in a team environment,  communicate ideas and collaborate with cross-functional teams
• Must be self-motivated with the ability to handle multiple tasks
• Ability to flourish under pressure and get the job done with attention to detail and within deadlines
• Knowledge of Data Driven Testing (DDT)
• Domain Expertise in healthcare or tech industry is a plus
• Testing licensure or certification is a plus

This position is full-time and available immediately.  Benefits include health insurance, paid vacation, 401k, and career advancement opportunities.  This is an excellent opportunity to build your career with a growing healthcare software company. 

Candidates may be asked to take a skills test to further determine qualifications for the role.  

All candidates are subject to a background check and must be authorized to work in the United States.  Please note that ThoroughCare is an Equal Opportunity Employer. We celebrate diversity and are fully committed to maintaining an inclusive environment for all employees that is free of discrimination and harassment.