Founded by Arianna Huffington in 2016, Thrive Global is a leading behavior change technology company with the mission to improve productivity and health outcomes – one Microstep at a time. Thrive helps individuals and organizations improve well-being, performance and mental resilience with its AI-powered behavior change technology platform. Thrive’s Microsteps – small, science-backed steps to improve health and productivity – have been adopted by employees at more than 200 organizations in over 160 countries, from frontline and call center workers to executives at multinational companies. For more information, visit www.thriveglobal.com.
As a Senior or Principal Product Manager at Thrive, you will lead one of the most strategic and critical product areas at the company, our modernized incentive & reward system. You will succeed in our fast-paced startup environment by focusing relentlessly on your users and advocating tirelessly for product investments that affect immediate and measurable improvement in their well-being based on Thrive’s science-backed methodology. You demand the best from yourself and your colleagues, and you also know when to take a step back, breathe and get some distance to find a new perspective or frame of reference. You lead your teams with openness and humility, and you have a world class growth mindset.
Who You Are:
- Someone with deep expertise building and managing an incentives & rewards system
- A strategic thinker who can leverage both quantitative and qualitative data to inform a product roadmap, and who expertly balances quick wins and big bets
- A ruthless prioritizer who identifies the highest leverage projects and gets the job done
- A believer in compassionate directness who gives and receives feedback with heart
- Someone who loves being the glue between technical and non-technical teams
- Someone who is always excited to partner and collaborate broadly with engineering, design, user research, product marketing, customer success, fellow product managers, company leadership, partners, and customers
How You'll Contribute:
- Build a modernized incentive & reward system, including merchandising rewards in a way that is compelling and motivating to users, and operationalizing the points economy, including optimizing the price of points, designing compelling promotions, and building a robust portfolio of rewards offerings, and managing inventory & fulfillment partners
- Build strong empathy with our users, understand their motivations and barriers, and the levers of habit forming. Be the subject matter expert in user engagement based on psychological research, user research, and analytics.
- Establish the product vision and strategy for our behavior change platform leveraging best practices, your domain expertise and technology. Identify your metrics, goals and priorities in partnership with leadership and execute against your strategy
- Define and deliver compelling product experiences rooted in iterative experimentation, psychological research, data analysis, user insights and needs, strategic business opportunities and a clear understanding of our technical platform capabilities
- Identify dependencies and build alignment across product development teams, cross-functional partners and company leadership
- Collaborate with your Engineering and Design leads to execute on the product plan
- Get to know your users deeply and create cohesive user experiences
- Implement and share best in class product development and management practices
- Communicate concisely and influence results
- Mentor more junior product managers
Must Haves:
- 7+ years of product management experience specific to incentives & rewards, managing incentives & rewards programs delivered through software, from inception through launch and iteration (for example, with a credit card company, loyalty program, health and wellbeing program, etc.)
- Experience in building deeply engaging consumer centric products focused on long-term relationship with their users
- Strong track record of individual contributor product management achievement
- Demonstrated track record of product leadership is a plus
- Built and scaled B2C or B2B2C products that users have loved
- Ran experiments, worked with design and user research to iterate on the experiences to drive positive outcomes for the users
- Academic or work experience in neuroscience, psychology or a related field is a plus
What We Offer:
- Being part of a mission-driven company that’s truly making a difference in the lives of people around the world
- Ability to develop within the company and shape our growth strategy
- A human-centric culture with a range of wellness perks and benefits
- A competitive compensation package
- Medical, dental and vision coverage + 401k program with company match
- Generous paid time-off programs
Compensation for this role depends on level, and will likely fall in the $160,000-190,000 range. We provide a competitive mix of salary, performance bonus, and equity
Thrive is deeply committed to creating a safe and welcoming work environment free of discrimination and harassment so that all employees can bring their whole selves to work.
Thrive is proud to ensure equal employment opportunity (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, gender identity, gender expression, sexual orientation, age, marital status, family or parental status, veteran status, or any other characteristic protected by applicable federal, state or local law.
Thrive is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please inform Thrive’s Recruiting team if you need any assistance completing any forms or to otherwise participate in the application process.