Senior Manager, Healthcare Communications

Thrive is a leading behavior change technology company founded by Arianna Huffington in 2016 with the mission to end the stress and burnout epidemic. Thrive helps individuals and organizations improve well-being, performance and mental resilience with its AI-powered behavior change technology platform. Thrive’s Microsteps – small, science-backed steps to improve health and productivity – have been adopted by employees at more than 125 organizations in over 140 countries, from frontline and call center workers to executives at multinational companies.


If you’re not sure that you’re 100% qualified, but this sounds like a role you would Thrive in – we want you to apply! We believe skills are transferable and passion for our mission goes a long way.


Our Advisory Services group has become the fastest-growing part of Thrive for Health (our healthcare business unit). This role sits at the center of that work, supporting our largest pharmaceutical clients across communications, media and PR, social media, events, executive convenings (high-level gatherings of leaders and experts), brand activations, and content licensing.


In plain terms: you are the person who keeps these client programs organized and who writes most of the documents clients actually see. You’ll draft client-facing materials, own the trackers that keep projects on schedule, brief the internal teams who do the hands-on work, and build repeatable processes so this business can scale. You bring real fluency in how pharma marketing and communications work — including the regulatory review steps unique to the industry — and you’re energized by helping build a fast-growing function.



How You’ll Contribute

  • Keep every account on track. Own the master tracker and regular check-in rhythm across all Advisory Services accounts and prospective deals. Make sure every deliverable lands on time, on spec, and on budget.
  • Run major pharma campaigns end to end. Manage outside vendors, budgets, and invoicing; shepherd materials through regulatory review (see MLR below); and coordinate the client’s approval process. “Tentpole” activations are the big, marquee campaigns or events a brand builds its calendar around.
  • Be the primary writer of client-ready materials. You’re the first author of annual communications plans, campaign strategies, executive briefing documents, media narratives, status decks, governance review documents, and activation plans. Your first drafts should come in roughly 80% finished — leadership refines them rather than rebuilding them.
  • Translate strategy into clear briefs for the doers. Turn high-level direction into specific, executable instructions for the Communications and Content teams handling social, content, event planning, production, and PR — with the context, deadlines, and success criteria they need to deliver on strategy.
  • Help grow the business. Work with the Global Head of Strategic Health Partnerships to scope new Advisory Services opportunities, support closing new partnerships, and onboard new accounts.

Your project-management discipline, regulatory fluency, and ownership of the review process directly determine whether we deliver on our commitments — and whether clients renew. You own day-to-day execution and escalate only what genuinely needs leadership input.


Qualifications & Skills

  • 8+ years in healthcare communications, corporate affairs, pharma advisory services, or account management
  • Direct experience drafting client-ready strategic communications documents, ideally in pharma or another highly regulated industry
  • Exceptional writing — both polished strategic documents and concise executive briefings
  • AI-forward working style, actively using tools like Claude and ChatGPT to work faster and improve quality
  • Senior account management experience leading healthcare communications (e.g., MSL, M Booth Health, VML Health, Real Chemistry, Edelman Health, Weber Shandwick Health, FleishmanHillard Health, or similar)
  • Experience in corporate communications or corporate affairs at a major pharmaceutical company, coordinating across complex internal stakeholder groups
  • Experience supporting life sciences clients across therapeutic areas (disease categories a drug company focuses on) such as cardiometabolic health, oncology (cancer), cardiovascular (heart), neuroscience (brain/nervous system), or immunology (immune system)
  • Cross-functional communications experience spanning internal comms, external corporate affairs, executive comms, media, or stakeholder engagement
  • Proven ownership of complex client delivery — timelines, deliverables, budgets, vendor coordination, and subcontractor oversight
  • Working fluency in MLR/PRC review, FDA OPDP guidance, and the PhRMA Code (all defined below)


Who You Are

You’ve built your career at the intersection of pharma, communications, and complex program delivery. You generate much of the work product yourself while orchestrating contributions from the Communications and Content teams — but you own the final deliverable. You instinctively know where every workstream stands, spot risks before they escalate, and move easily between strategic thinking and hands-on execution.


You understand the realities of regulated healthcare communications. No one needs to explain what MLR is, why it matters, or how to balance competing stakeholder demands while staying both compliant and fast.


You’re equally comfortable leading a C-level check-in, briefing a cross-functional team, or managing vendors behind the scenes. You communicate clearly, escalate thoughtfully, and operate with strong judgment and low ego. You thrive in complexity, juggle multiple priorities, and bring a bias toward action that makes the teams around you more effective.


What We Offer:

🌍 Mission-Driven Impact: Be part of a company that’s truly making a difference in people’s lives around the world.

🚀 Career Growth: Develop within the company and help shape our growth strategy.

💙 Human-Centric Culture: Thrive in a supportive environment with a range of wellness perks and benefits.

💰 Competitive Compensation: Enjoy a comprehensive and rewarding total compensation package.

🩺 Health & Financial Benefits: Medical, dental, and vision coverage plus a 401(k) program with company match.

🌴 Time to Recharge: Generous paid time-off programs designed to help you rest, reset, and recharge — including Thrive Time, a benefit unique to Thrive that gives employees additional paid time off after major projects or intense periods of work to truly recharge and recover.


Compensation:

Base compensation for this role will likely fall in the $136,000-$180,000 range.

Please note: We provide a competitive mix of salary, performance bonus, and equity. The final offer amount will depend on factors like experience, expertise, and may differ from the range above. This range also excludes additional benefits, such as 401(k), and medical, dental, or vision insurance.


Thrive is deeply committed to creating a safe and welcoming work environment free of discrimination and harassment so that all employees can bring their whole selves to work.


Thrive is proud to ensure equal employment opportunity (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, gender identity, gender expression, sexual orientation, age, marital status, family or parental status, veteran status, or any other characteristic protected by applicable federal, state or local law.


Thrive is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please inform Thrive’s Recruiting team if you need any assistance completing any forms or to otherwise participate in the application process.

Customer Success

Remote (United States)

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