At Tive, we imagine a fully-transparent world in which everything and everyone is connected. We innovate beyond what the world thought possible—so what people hold near and dear arrives on time and in full.

We believe (and live!) four core values:

• Transparency First: We make everything visible so that everyone can operate better
• Always strive to make things simpler
• We are One Team, we have each other's backs
• Relentless iteration to optimize and improve

Whether shipped by road, rail, ocean, or air, Tive reduces shipment delays, minimizes rejected loads, and decreases theft, damage, and spoilage. Our customers count on Tive to ensure that their shipments are delivered on time and in full—because every shipment matters.

The Sales Support Specialist ensures the smooth execution of sales activities, provides essential support to the sales team, produces insightful sales reports, and handles various administrative tasks to facilitate the efficient functioning of the LATAM Sales Manager and the broader sales operation in the Latin American region. The ideal candidate will have 1-3 years of experience supporting a sales team or in an administrative position.

What you’ll be doing:

• Coordinate and execute sales activities between the Sales Manager and the team, ensuring alignment with objectives in the Latin American market.
• Handle customer inquiries, implement the manager's directions, swiftly resolve issues, and leave a positive impression of our brand, strengthening client relationships.
• Assist with organizational tasks by scheduling meetings, managing appointments, and coordinating travel arrangements.
• Prepare administrative and activity reports regarding the team's sales activities. Organizing these reports helps monitor progress and identify improvement areas, keeping the team informed with updates.
• Manage everything from document management to correspondence and contract revisions, preventing tasks from slipping off the manager’s radar.
• Support the LATAM Sales Manager in coordinating and executing sales activities across the Latin American region. Demonstrate attention to detail, the ability to manage multiple tasks simultaneously, and strong communication skills.
• Sales Support: Respond to customer inquiries via phone, email, and in person. Assist in resolving sales or delivery issues. Support the sales team in meeting sales objectives and goals.
• Sales Reporting: Prepare weekly and monthly sales reports for the LATAM Sales Manager. Conduct market research and competitor analysis to support sales strategies. Track and report on sales performance metrics.
• Administrative Duties: Schedule and coordinate meetings, appointments, and travel arrangements for the LATAM Sales Manager. Provide general administrative support, including mailing, scanning, faxing, and copying. Handle confidential documents, ensuring they remain secure.

What does Tive offer?

• A chance to join what may very well turn out to be the most important company in your career.
• The autonomy and resources to build what you know how to build.
• Work with a committed global team that have each others back.
• Office-based or hybrid options. Your choice. 
• Competitive equity to ensure all of our employees have a sense of ownership in the long-term success of Tive’s growth.

We celebrate diversity, and consider it key to our success as both a team and a company. We are proud to be an equal-opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.