Support Software Engineer

At Tive, we imagine a fully-transparent world in which everything and everyone is connected. We innovate beyond what the world thought possible—so what people hold near and dear arrives on time and in full.

We believe (and live!) four core values:
  • Transparency First: We make everything visible so that everyone can operate better

  • Always strive to make things simpler

  • We are One Team, we have each other's backs

  • Relentless iteration to optimize and improve


Whether shipped by road, rail, ocean, or air, Tive reduces shipment delays, minimizes rejected loads, and decreases theft, damage, and spoilage. Our customers count on Tive to ensure that their shipments are delivered on time and in full—because every shipment matters.

Tive Software Engineers build state-of-the-art products that improve human interactions with technology.
We seek software engineers to be strong in computer science, solid in the fundamentals and ready to tackle new software patterns focused on maintainability, scalability, and security. Whether it’s finding new and innovative ways to advance our product quality or building apps that automatically synchronize information in a secure and convenient way, you will be developing solutions to some of the most challenging technical problems out there. There are no textbooks that can help you learn this, which is why we have some of the best and brightest engineers working with us.


Our ideal candidate has:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.

  • Proven experience in software development or support, with a strong foundation in Node.js or a similar programming language.

  • Experience in building and maintaining APIs/RESTful services.

  • Solid understanding of data structures and algorithms.

  • Effective problem-solving, analytical, and communication skills.

What you’ll be doing:

  • Maintain and support bespoke business applications, including troubleshooting, debugging, and updating software components.

  • Work closely with development teams to understand application functionalities and architecture.

  • Develop and maintain API integrations between our core systems (Node.js, MongoDB, Salesforce, and NetSuite).

  • Ensure system reliability and performance through effective database management and application optimization.

  • Provide technical support and guidance to end-users, identifying and resolving any software issues.

  • Collaborate with cross-functional teams to implement new features and enhancements based on user feedback and requirements.
  • Document and maintain software functionality, system updates, and issue resolutions.
What does Tive offer?
  • A chance to join what may very well turn out to be the most important company in your career.
  • The autonomy and resources to build what you know how to build.
  • Work with a committed global team that have each others back.
  • Office-based or hybrid options. Your choice. 
  • Competitive equity to ensure all of our employees have a sense of ownership in the long-term success of Tive’s growth.

We celebrate diversity, and consider it key to our success as both a team and a company. We are proud to be an equal-opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.

Digital Business

Prishtina, Kosovo

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