About Tixr
Tixr's on a mission to transform the ticket buying experience with a modern approach to a legacy business. Born from a fan-focused frame of mind, we empower large-scale events, music venues, and sports properties with modern, innovative solutions to their highly-complex ticketing and e-commerce needs. Our unified commerce platform is built for big, supporting all types of events, from festivals to global arena tours, and an almost limitless suite of commerce offerings beyond admission tickets.
The Opportunity
As our QA Analyst, you will be part of a growing team that is building the most exciting live event technology company on the planet. You will report directly to the Head of QA and will collaborate directly with the CTO, software developers, QA engineers, designers, product team, sales, client service, product owners, and other senior team members to solve problems and deliver the highest caliber product to our powerful and influential clients. You will have the benefit of extensive autonomy to explore and innovate for the betterment of our products.
About You
You love to take on new challenges. You thrive in environments where you can help create structure. You have an interest in the live event industry, whether it be music festivals, themed attractions, lifestyle, e-sports, artist tours, or nightclubs. You enjoy working with a close-knit team. You are comfortable in a high-growth environment where change is the norm.
Work-Life
This role is 100% remote with an optional work environment at our Santa Monica office, located on the 3rd Street Promenade. Most teams run West Coast Hours with lots of autonomy. At this time we are only able to hire US Citizens or active US Green Card holders
Responsibilities
- Perform hands-on and manual testing Black box testing.
- Execute test plans, and checklists to verify the functionality and performance of new features.
- Create test cases, record test results, generate detailed findings/bugs.
- Work with QA engineers and cross-departmental teams to identify test requirements.
- Report issues and work with team to troubleshoot and reproduce issues discovered during analysis and testing.
- Learn, adhere to, and improve QA processes.
- Work independently to solve problems with minimal supervision.
- Become well versed and understand the full Tixr software stack.
- Support all employees by addressing questions or concerns in a timely manner.
- Foster a Quality culture.
Qualifications
- 1-4 Years experience as a QA Analyst / Engineer working with complex online software systems.
- Demonstrated knowledge and understanding of software testing methodology and best practices.
- Experience working within an Agile scrum environment, and with tools such as JIRA, Pivotal Tracker or equivalent.
- Strong organizational skills, including the ability to respond quickly in a fast-paced start-up environment.
- Ability to quickly learn new technologies.
- Able to prioritize and manage multiple projects simultaneously.
- Proactive, positive, driven mentality that thrives in a collaborative team environment.
- Excellent communication and documentation skills.
- Superior attention to details.
Preferred Qualifications
- Experience with manual Black box testing and QA analysis of Web and Mobile applications.
- Experience with UI Black box testing and QA analysis of Web and Mobile applications.
- Experience with Regression and Risk-based testing and analysis.
- Proficient in writing, executing and maintenance of test plans, and test cases.
- Strong test prioritization and organizational skills.
The Perks
- Salary Range $70,000 - $100,000 + Bonus + Equity
- 100% Remote with Hybrid Optional
- Paid Health Benefits ($0 Premiums)
- Dental, Vision, Life plans
- Open Vacation
- 401k (50% match up to 3%)
- Paid Equipment
- Education Stipend
- Paid Holidays & Birthdays Off
- Parental Leave
- Team Offsites / Events
- Ticket hookups!
Tixr is the largest, fastest-growing, privately-held primary ticketing and live event commerce marketplace in the world. We're a California born and bred company that's still founder owned and led to this day, and we support a global client base with staff throughout the US, Canada, and UK. We exclusively power 500 of the most respected live entertainment brands in 40 countries including LIV Golf, Wynn Nightlife, Riot Fest, Acura Grand Prix of Long Beach, Riot Games Arena, Luke Bryan’s Crash My Playa, Sturgis Buffalo Chip, Lightning in a Bottle, Portland Trail Blazers’ New G League Affiliate Rip City Remix, among many others.