Manager of People Operations

About Tixr

Tixr's on a mission to transform the ticket buying experience with a modern approach to a legacy business. Born from a fan-focused frame of mind, we empower large-scale events, music venues, and sports properties with modern, innovative solutions to their highly-complex ticketing and e-commerce needs. Our unified commerce platform is built for big, supporting all types of events, from festivals to global arena tours, and an almost limitless suite of commerce offerings beyond admission tickets.


This role is hybrid in the office 3-5x's / week depending on work needs at our Santa Monica office, located on the 3rd Street Promenade. Most teams run West Coast Hours with lots of autonomy. At this time we are only able to hire US Citizens or active US Green Card holders

  • Collaborate with the senior leadership team to promote a culture reflective of Tixr’s core values.
  • Be a partner to the team for organizational and management issues, including talent recruiting, assessment, development, overall organizational design and optimization.
  • Evaluate and ensure all the company’s values, policies, programs and practices support the Tixr brand.
  • Research, measure, develop and administer compensation, benefit and employee incentive programs used to attract and retain employees.
  • Craft and implement Tixr brand strategy for recruiting, onboarding and retention.
  • Lead HR strategy and compliance for international expansion and cross-border hiring efforts.
  • Develop strong, collaborative working relationships with management and employees to deliver value-added services.
  • Continual assessment of benefit plans, including employee participation and feedback to deliver comprehensive programs for the team.
  • Partner with Finance to maintain compliance in all matters of employment and stay current on regulatory, market, and practice changes and trends.
  • Execute new-hire onboarding and maintenance of administrative documents.
  • Manage, communicate, and ensure compliance of workplace protocols to ensure the health and safety of the team.
  • Provide coaching to all levels of leadership and management on employee feedback, development opportunities, goal setting and performance management.

  • Bachelor’s degree in Human Resources, Business Administration, or related field required.
  • At least eight (8) years of human resource management experience required, with strategic, talent management, and/or business development experience
  • SHRM certification is strongly preferred
  • Up to date knowledge of HR policies, procedures, and federal legislation related to employment practices and general HR administration
  • Experience with state registrations for remote employees and international visa types (H1B)
  • Thorough knowledge and understanding of employment-related laws and regulations on federal and state levels. 
  • Experience working with an International employee base (Canada, UK, and EU preferred)
  • Demonstrated ability to work effectively within a senior management team to lead an organization
  • Values based leader, acts with integrity and credibility, engages with, and internalizes Tixr’s brand values
  • Has the ability to effectively influence, build trust, and interact with all levels of the organization
  • Superior interpersonal and conflict resolution skills
  • Exceptional communication & presentation skills, both verbal and written
  • Strong project management and organizational skills
  • Passion for the ticketing and entertainment industry
  • Experience with Rippling HRIS and ATS is preferred

The Perks
  • Salary Range $110,000 - $130,000 + bonus + equity
  • Hybrid Schedule
  • Health benefits starting at $0 premium + choice of dental and vision plans
  • Unlimited PTO, holidays, a paid day off on your birthday
  • 401k with Matching
  • Fun and relaxed work environment
  • Access to awesome events!

Tixr is the largest, fastest-growing, privately-held primary ticketing and live event commerce marketplace in the world. We're a California born and bred company that's still founder owned and led to this day, and we support a global client base with staff throughout the US, Canada, and UK.  We exclusively power 500 of the most respected live entertainment brands in 40 countries including LIV Golf, Wynn Nightlife, Riot Fest, Acura Grand Prix of Long Beach, Riot Games Arena, Luke Bryan’s Crash My Playa, Sturgis Buffalo Chip, Lightning in a Bottle, Portland Trail Blazers’ New G League Affiliate Rip City Remix, among many others.

The pay range for this role is:

110,000 - 130,000 USD per year (Tixr HQ)

General & Admin

Santa Monica, CA

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