About Totango
Totango is the only customer revenue suite that turns customer intelligence into measurable business growth. We unify teams and data to deliver continuous moments of value across every stage of the customer journey. At the forefront of customer-led growth, Totango empowers revenue and operations leaders at global companies to drive retention and expansion with precision, predictability, and scale.

About the role

We’re looking for a rock star, full stop. What we need from you: boundless enthusiasm, a passion for learning and self-improvement, thirst for coaching but can operate independently, and motivation from being part of something bigger than yourself. SDR is among the toughest jobs in any business but when done successfully has an outsized impact on the trajectory of the business. If you want to be part of a team that thrives on iteration, transparency, and GSD mentality; then we want to meet you.

What you'll do

As a Sales Development Representative (SDR) you will be responsible for breaking through the noise to connect with senior revenue, operations, and customer executives in target enterprise and emerging accounts. Professionalism, creativity, professional persistence are core to your success. You must have strong business acumen and communication skills, and are confident using the phone, email, LinkedIn, and other creative tactics to book qualified meetings that drive new business pipeline. You’ll partner directly with enterprise sales talent to define strategy on key accounts and get first hand experience that will accelerate your growth and mastery of your craft.

Your day to day looks like:

• Multi-channel engagement: Use various channels such as email, phone, social media, and events to initiate conversations and conduct self-sourced outreach to build and maintain a robust top of funnel in Enterprise and Emerging account segments.
• Pipeline Generation: Engage with potential customers to qualify contacts and multi-thread into accounts, conducting initial discovery calls to ensure they're a good fit for our products based on their needs and challenges.
• Strategic GTM collaboration: Work closely with the sales team to transition qualified accounts and ensure a seamless handover process. Partner with Marketing, GTM Enablement, Rev Ops, and Account Executives in a highly structured sales ecosystem to align on goals and outreach tactics.
• Brand ambassador and product expert: Become an expert in the Totango customer revenue suite and services to effectively communicate value to prospects. Represent the brand and our POV
• CRM and tool management: Regularly update and maintain the CRM with accurate data, notes, and follow-up tasks, and partner with rev ops to ensure processes and automations adapt to evolving needs.
• Feedback loop: Provide insights to the business based on feedback and trends observed from conversations with prospects.
• Continuous learning: Stay updated with industry news, competitor products, and emerging trends to enhance outreach strategies, and use of AI tools and technologies.

You'd be a great fit if you have:

• Minimum of 2-3 years of professional experience. Previous Sales/SDR experience a bonus
• Proven track record of beating aggressive targets in fast-paced, demanding environment
• Strong written and verbal communication skills.
• • Curious about new technologies and experimenting with AI tools
• Familiarity with structured sales processes and the following tools preferred:
• • Salesforce, Outreach, ZoomInfo, Chorus/Gong, LinkedIn Sales Navigator, Chilipiper
• Completion of a post-secondary degree. Degree in business, marketing or related field preferred.

Why You’ll Love Working Here!

• Big company brand with start-up culture and values
• Hybrid work environment with flexibility
• Highly competitive compensation package, including equity 
• Comprehensive benefits in medical, dental, & vision insurance coverage for you & your loved ones
• Open vacation policy, encouraging you to take the time you need
• High visibility and impact across the whole company

Your base pay is one part of your total compensation package and is determined within a range. The base salary for this role is from $60,000 - $70,000 per year. This role is eligible for a variable compensation when quotas and metrics are met.

We take into account numerous factors in deciding on compensation, such as experience, job-related skills, relevant education or training, and other business and organizational requirements. The salary range provided corresponds to the level at which this position has been defined.

Totango is an equal opportunity employer, meaning that we do not discriminate based on race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. Diversity is more than just good intentions; we are committed to creating an inclusive environment for all employees