Director of Marketing

Location: US / Canada (Remote)

Reporting to: CEO

About Us.

We’re building the future of post-sales. As one of the creators of the Customer Success space, we’ve seen firsthand just how much the traditional customer motions of the past are being disrupted. And we have the bravery and conviction to shed ourselves of our successful past and ride the wave of this new, AI-centric future of post-Sales.

Our culture isn’t for everyone, but for the right person, it’s extremely refreshing. Below are our shared company values:

• Dissent is constructive.
• Always assume positive intent.
• Have a supreme bias for action.
• Don't be afraid to burn all the boats.
• Iterate the pain away.
• Language is the roadmap of culture.

If this resonates, please read on!

About you.

You’re a startup-minded marketer who can lead, build, and do — and you’re excited to grow into a VP or CMO role at a scale-up over time. You have strong opinions (loosely held), don’t believe that anyone should be paid to just pontificate, and have a personality that jumps off the screen.

You’re someone who has:

• Experience on/leading B2B SaaS marketing teams from startup to scaleup.
• Managed people and genuinely enjoys coaching, developing, and leading a team (as this role will manage, supervise, and be accountable for a small team of direct reports on the GTM team)
• A true player/coach mentality — comfortable codeswitching strategy and execution
• Comfort with a fast-paced, imperfect, get-shit-done environment
• Natural ability to communicate clearly, confidently, and often, even if it’s a disagreement
• The perspective that marketing must be measurable; think more ‘genuine ownership over pipeline and growth’ and less ‘our brand will save us’ 
• A big, positive, enthusiastic presence — someone people love being on calls with

Bonus Points If

• You’ve marketed into post-sales – CS, RevOps, or other customer lifecycle teams
• You’ve built executive thought leadership that scales
• You’ve previously built or experimented with highly automated or AI-powered marketing engines that create outsized leverage for small teams

Your base pay is one part of your total compensation package and is determined within a range. The base salary for this role is from (For US Candidates: $130K - $175K, with $150K being the midpoint; For Canadian Candidates: $118K CAD - $160K CAD, with $135K being the midpoint) per year.

We take into account numerous factors in deciding on compensation, such as experience, job-related skills, relevant education or training, and other business and organizational requirements. The salary range provided corresponds to the level at which this position has been defined.

Totango is an equal opportunity employer, meaning that we do not discriminate based on race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. Diversity is more than just good intentions; we are committed to creating an inclusive environment for all employees