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TITLE: Battery Field Service Engineers, NJ/NY x2
 
DIRECT HIRE 
 
LOCATION: New York City and New Jersey 

• Within the five boroughs of NY or with 1.5 hours to be in the city  

FIELD JOB DETAILS:

• Majority Local Travel: Primarily within the local area with occasional overnight stays nationwide based on business needs and training opportunities. 
• Reimbursements: Mileage reimbursement, car allowance, and cell phone allowance provided.  Tools provided by company. Any overnight travel is reimbursed.

HEALTH BENEFITS:

• Medical: United Healthcare
• Dental
• Vision
• Flex-Spending Account
• Benefit card for prescription drug purchases
• Life Insurance & ADD
• Short Term Disability
• Long Term Disability
• 10 company-paid holidays plus 2 personal days
• 401k with 3% company match

Job Description:

The UPS Field Service Engineer (FSE) applies diversified knowledge of the power electronics industry to complete start-up, testing, troubleshooting, operations, and maintenance of UPS and related critical power equipment. The FSE will be home-based and dispatched to customer sites as required.

Specific Duties:

• Commission, maintain, and provide emergency support on power electronics at customer sites within the regional coverage area
• Perform commissioning-focused design reviews, prepare commissioning test procedures and reports, and coordinate and oversee on-site testing
• Engage in preventive maintenance, emergency response, equipment start-up, and field modifications
• Attend periodic training at headquarters on various OEM units and Standard Operating Procedures (SOPs), including testing equipment and/or rebuilding older systems
• Troubleshoot issues with the technical-support group related to maintenance or operation of equipment
• Participate in the development of Methods of Procedures (MOPs) and consult with supervisors concerning unusual problems and developments

Job Requirements:

• Preferably 3-5+ years of experience in the critical power industry with the ability to troubleshoot down to the component level on equipment such as UPS, batteries, PDU’s, STS, etc.
• Proficiency in using hand tools and test equipment
• Excellent verbal, written communication skills, and customer relation skills
• Ability to provide a high level of quality customer service
• Must complete Field Service Reports in a timely manner
• Knowledge of equipment manufacturer’s specifications
• Ability to work independently and exhibit resourcefulness
• Physical capability to perform repeated bending and lifting of up to 100 lbs. during certain procedures
• Ability to provide necessary pro-active recommendations to clients
• Willingness to work nights and weekends when necessary
• Knowledge of general computer hardware and software applications
• Previous 3rd Party UPS experience is a plus
• UPS OEM factory training or experience with Liebert/Emerson/Vertiv, APC/MGE/Schneider, or Eaton/Powerware is a must
• Technical degree is a plus
• Previous military experience and training are a plus

Educational Background:

• Technical graduate from a two-year accredited technical school in an engineering/technical field
  OR
• Three to five years of technician experience in a related power electronics field or industry 

Note: We're hiring two candidates!