TruX Retail Partner

TruFlex Supervisor

About TruX Retail Partner
TruX Retail Partner is a retail solutions company built to work differently. We combine experienced people, adaptable solutions, and forward-thinking technology to help retailers solve complex challenges and execute with confidence.

TruFlex Supervisor

The TruFlex Supervisor provides field leadership and operational oversight for merchandising, remodels, resets, and special projects across multiple retail locations. This role is responsible for directing team execution, coordinating resources, managing priorities, and ensuring projects are completed safely, accurately, and on schedule while maintaining retailer standards and program objectives.


The TruFlex Supervisor champions a collaborative, people-centered culture by modeling servant leadership, encouraging knowledge-sharing, and supporting team members in helping one another grow.


Essential Functions

  • Lead, coach, and develop TruFlex team members, providing direction and feedback to ensure quality execution and achievement of program objectives.
  • Oversee merchandising, planogram resets, remodels, fixture installations, and special projects across assigned locations, ensuring safe, accurate, and timely completion.
  • Foster a collaborative team culture where team members share knowledge, support one another, and contribute to collective growth and success.
  • Coordinate project schedules, staffing, workload distribution, and resources to support efficient execution and evolving business needs.
  • Serve as a primary field contact for store leadership and program stakeholders, maintaining clear communication and alignment on project expectations and deliverables.
  • Monitor team performance, productivity, execution quality, and safety compliance, implementing corrective actions and process improvements as needed.
  • Review and validate project reporting, progress updates, issue tracking, and photo documentation for accuracy and compliance.
  • Interpret and implement planograms, schematics, and project instructions while guiding team members on merchandising standards and execution requirements.
  • Lead or support special initiatives, including remodels, large-scale resets, new store openings, seasonal transitions, and cross-location coverage.
  • Identify opportunities to improve field execution and operational efficiency while maintaining clean, organized, and safe work environments.

Qualifications

  • 2+ years of experience in retail ,merchandising, field operations, or a related field.
  • Demonstrated team leadership or supervisory experience.
  • Demonstrated experience coordinating teams, managing multiple projects, or overseeing execution across multiple retail locations.
  • Experience interpreting planograms, schematics, layouts, and merchandising standards.
  • Proven ability to manage project timelines, allocate resources, resolve operational challenges, and meet performance expectations.
  • Ability to make operational decisions and manage competing priorities in a fast-paced environment.

Knowledge, Skills, and Abilities

  • Strong leadership, coaching, team development, and performance management skills.
  • Ability to exercise independent judgment and discretion in field operations, resource allocation, scheduling, and issue resolution.
  • Strong organizational, planning, prioritization, and project coordination skills.
  • Excellent verbal and written communication skills, with the ability to build effective relationships with team members, store leadership, and program stakeholders.
  • Strong attention to detail and commitment to execution quality, safety, accountability, and operational standards.
  • Ability to adapt to changing project requirements, manage competing priorities, and lead teams across multiple locations.

Physical Demands

  • Ability to lift and move up to 40 pounds 
  • Ability to stand and walk for extended periods 
  • Frequent bending, kneeling, and reaching 
  • Ability to climb ladders or use step stools as needed 
  • Physical labor including fixture assembly and product movement 

Work Environment

  • Field-based retail store environments across multiple locations 
  • Frequent travel required 
  • Ability to travel frequently and work flexible schedules

Equal Employment Opportunity Statement 

TruX Retail Partner is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, pregnancy, or any other status protected by federal, state or local law.

Disclaimer 

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Management reserves the right to modify, add, or remove duties at any time in accordance with business needs. Nothing in this job description should be interpreted as creating an employment contract. Employment is at-will, where permitted by law.

The pay range for this role is:

65,000 - 65,000 USD per year (Remote)

Operations

Carlisle, PA

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