About UJV

Who Are We?

Planning and managing a 5-star vacation from scratch requires expertise, cleverness, and a genuine passion for detail. That's what UJV is all about. UJV is a service-driven team of experts that work behind the scenes, engineering luxury travel experiences for advisors globally, so they can grow their business and fully satisfy their exclusive clients.

We are the luxury travel advisor’s right hand. How?

• UJV is a team of travel experts that advises and supports luxury travel advisors worldwide. 
• We work behind the scenes as allies of top luxury travel advisors, to offer a 5 Star experience for their clients.
• We offer travel advisors the knowledge and tools needed to grow their business and better serve their exclusive clients.
• We offer an experience-centered service based on passion, expertise, integrity
• and attention to detail.
• We are willing to do the hard work in order to see our clients shine.

LatAm-based candidates are welcome to apply.

Candidates located outside the United States will be engaged under an independent contractor agreement. You will be responsible for managing your own social security and taxes in accordance with the regulations of your home country. Please take this into consideration before applying.

Role Mission:

As a Product Specialist - CALA Region, you’ll play a key role in supporting the Product Development Manager in overseeing operational processes for our CALA region hotel and ground products. From reviewing contracts and managing rate grids to assisting with sourcing and negotiations, you’ll ensure seamless execution and maintain strong relationships with our partners. This role requires someone who thrives in a fast-paced environment, has a deep knowledge of CALA region hotels and ground services, and is proactive in optimizing our product offerings.

You Will:

• Serve as a regional specialist, handling day-to-day interactions with hotel/ground partners and the internal sales team.
• Review hotel contracts annually and assist in onboarding new properties and launching new destinations.
• Expand ground services by curating additional tours, transfers, and experiences.
• Support pricing and contract negotiations, including price shopping and renewing agreements.
• Manage rate grids (CSV and Excel), ensuring accuracy and efficiency in data management.
• Organize files, generate reports, and maintain internal systems for seamless operations.
• Assist with webinars, FAM trips, and ad hoc projects as needed.
  Perform additional tasks as assigned.

You Have:

• 3+ years of experience within the luxury travel industry, with a strong understanding of CALA region hotels and destination management companies (DMCs).
• Experience in contracting, vendor negotiations, or industry partnerships.
• A proactive approach, comfortable handling vendor calls and supporting the PD Manager.
• Ability to thrive in a fast-paced environment and manage multiple tasks, while maintaining strong organizational and attention to detail skills. 
• Proficiency in Excel and CSV file management, with experience handling rate grids and data entry.
• Strong English proficiency, both written and verbal (C1-C2).
• Excellent communication skills and a collaborative mindset.

We offer a competitive compensation package, payments made in USD, and a supportive work environment that encourages professional growth and development. If you are a passionate and results-driven professional, we invite you to join our team as a Product Specialist - CALA Region and contribute to the growth and success of our company.