About UJV

Who Are We?

Planning and managing a 5-star vacation from scratch requires expertise, cleverness, and a genuine passion for detail. That's what UJV is all about. UJV is a service-driven team of experts that work behind the scenes, engineering luxury travel experiences for advisors globally, so they can grow their business and fully satisfy their exclusive clients.

We are the luxury travel advisor’s right hand. How?

• UJV is a team of travel experts that advises and supports luxury travel advisors worldwide. 
• We work behind the scenes as allies of top luxury travel advisors, to offer a 5 Star experience for their clients.
• We offer travel advisors the knowledge and tools needed to grow their business and better serve their exclusive clients.
• We offer an experience-centered service based on passion, expertise, integrity
• and attention to detail.
• We are willing to do the hard work in order to see our clients shine.

Role Mission

This role plays a key part in how our team experiences UJV, from their very first day through every milestone that follows. You’ll design and coordinate programs that build real connection, drive engagement, and support internal growth. From onboarding and recognition to FAM trip planning and employer branding, your work will help create an environment where the team feels valued, supported, and proud to be part of the team. 

You Will:

Employee Engagement & Culture

• Plan, organize, and coordinate engagement initiatives that build connections across our remote teams, including wellness programs, recognition efforts, holiday celebrations, and team-building events.
• Lead and often host virtual engagement activities, bringing energy, warmth, and a personal touch that helps the team feel connected and engaged, even across screens and time zones.
• Partner with leadership to support a workplace culture that reflects our values and encourages belonging, positivity, and professional growth.
• Develop volunteer opportunities, charity events, and community initiatives that allow employees to give back and strengthen team bonds.
• Distribute and track employee engagement surveys, review insights, and recommend actionable programs to help strengthen morale and satisfaction.

FAM Trip Planning & Coordination

• Collaborate closely with the Trainer, Reservations, Product, and Air teams to plan and execute educational FAM trips that provide valuable exposure to our partner properties.
• Handle all logistics, including flight bookings with the Air team, hotel accommodations, itineraries, activities, property visits, ground transfers, and on-site coordination.
• Serve as the main point of contact with hotel partners and vendors to ensure smooth coordination and clear communication throughout each trip.
• Manage participant communications before, during, and after trips to ensure everyone is prepared and informed.

Employer Branding & Talent Marketing

• Partner with Marketing to share our internal culture and engagement efforts externally, ensuring prospective talent sees an authentic, compelling view of who we are and strengthening our reputation as an employer of choice.
• Help craft authentic, engaging job postings that reflect who we are and what we offer as an employer.

Onboarding & Retention Support

• Partner with the Trainer to create a thoughtful and welcoming onboarding experience that helps new hires feel connected from day one.
• Track internal engagement and visibility across departments, identifying employees who are excelling, demonstrating core values, and may be strong candidates for growth or development opportunities.
• Attend department engagement meetings regularly to stay informed on team dynamics and offer proactive support for career development and internal mobility programs.

HR Administration & Recruiting Support

• Maintain accurate employee records and assist with HR systems management, audits, and documentation updates.
• Support policy documentation, ensuring alignment with company practices and legal standards.
• Assist the recruiter by screening candidate profiles, reaching out to applicants, managing communication throughout the hiring process, and sourcing additional candidates as needed.

You Are: 

• Experienced in building employee engagement programs that foster real connection and support long-term retention.
• Fluent in spoken and written professional English, able to communicate clearly and confidently with a global team.
• Skilled in planning and managing detailed events or programs with many moving pieces, balancing both logistics and the bigger purpose behind each initiative.
• Naturally personable, engaging, and comfortable leading meetings or activities that bring energy, laughter, and connection to the team. You’re not shy about being in front of a group and creating an environment where people genuinely enjoy participating.
• A creative thinker who takes initiative, brings forward new ideas, and confidently leads programs from concept to execution. 
• Organized, dependable, and highly attentive to detail, particularly when coordinating multiple stakeholders or complex travel logistics.
• Comfortable working across functions, time zones, and with both internal teams and external partners.
• Strong at reading engagement data, identifying trends, and collaborating with leadership to turn insights into meaningful programs and improvements.
• Adaptable, proactive, and able to thrive in a fast-paced environment where priorities can shift quickly.

All LatAm-based candidates are welcome to apply.

Candidates located outside the United States will be engaged under an independent contractor agreement. You will be responsible for managing your own social security and taxes in accordance with the regulations of your home country. Please take this into consideration before applying.