About Unily

Unily partners with the world’s largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily’s market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace.

We have recently been positioned as a market leader across the 2023 Gartner® Magic Quadrant™ for Intranet Packaged Solutions, the 2024 Forrester Wave™: Intranet Platforms and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. The only company in the industry with this standing. With these accolades we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey.

Job Purpose

As we continue to expand our market share in the rapidly emerging Employee Experience platform category, we are looking for a Salesforce Platform Manager to join our Business Applications Team. Acting as the primary point of contact for Salesforce within Unily, you will be focussing on delivering exceptional user experiences by gathering requirements, building scalable solutions, and developing a platform roadmap with clearly defined priorities.

Main Responsibilities

• Day to day management of the Salesforce platform, serving as its primary point of contact.
• Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience.
• Create a platform roadmap and define priorities, liaising with stakeholders.
• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer.
• Data management to improve Salesforce data quality, implementing rules and automation as needed.
• User support tickets (High complexity).
• Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports.
• Sandbox environment management.
• User training and creating training materials.
• Develop Apex (classes and triggers), Lightning Components, and Visualforce to support business requirements.
• Testing and debugging, 
• Identify unused or underutilised platform features.
• Working with integrated applications such as Hubspot, Gong, Zoominfo, Netsuite and Salesloft (15+ connected applications).
• Supporting the Junior Salesforce Administrator on complex requirements and issues.

Requirements

• Salesforce product knowledge required with 5 years hands-on administration and development experience with Sales Cloud (CPQ experience can be less but should be greater than 2 years).
• Certifications in Salesforce administration and development required, with CPQ and Tableau as a nice to have.
• Experience implementing and developing in Apex and Visualforce
• Trailhead Badges/Super Badges.
• Strong understanding of the SaaS industry with knowledge of ‘Go to Market’ practises.
• Ability to interpret technical specifications for non-technical stakeholders.
• Strong communication skills (Both written and verbal) with experience drafting detailed documentation.
• Active in the Salesforce community.
• Demonstrates continued personal/professional development.

We are united by a shared purpose and are committed to truly understanding each other. We know that everyone is unique and has their own story. We strive to have a diverse workforce that embraces and celebrates one another. We are united in building connections and curious to learn from each other so that we continue to grow together to build the workplace of tomorrow.  

Why Work For Unily? 

In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: 

Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won’t find a friendlier or more dedicated bunch of people. 

Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. 

The flexibility that we offer. We don’t just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. 

Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen, ample parking and the option to bring your dog to work. 

We offer a fantastic suite of benefits. Including 25 days holiday, Vitality life cover (for health, sight, hearing and dental), Aviva pension, life assurance, income protection, and so many more. 

Our commitment to sustainability and giving back to the community. We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. 

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