About Uride Technologies Inc.

At Uride, we're on a mission to empower underserved communities around the world by creating a marketplace that connects people in rural areas with essential services, starting with ridesharing. With operations in over 20 cities across the country, Uride is Canada’s fastest growing ridesharing company, providing over a million rides annually. Preparing for international expansion, our vision goes beyond transportation; we aim to become the leading platform for local entrepreneurs to launch service-based businesses, creating an ecosystem that benefits everyone.

We are a diverse and dynamic team that is focused on driving growth forward through innovation, open communication, and team based collaboration. We believe in solving problems together with positivity and integrity, and we've created a culture where everyone feels comfortable being themselves.

As a fully remote team with a start-up-like mindset, we value hard work and a proactive approach. If you are someone who enjoys finding solutions, implementing improvements, spearheading new initiatives and continuous opportunities for growth, you'll love it here! 

About the role

By 2030, Uride will bring essential mobility – and beyond – to 1,000 cities, 10 million riders, and 100 million rides per year. To get there, we must build one of the fastest-scaling operational machines in the world.

As Head of Operations, you’ll be the architect of that machine. You’ll turn vision into repeatable execution, scaling launches from one city a month to one a day, while defending and growing our existing markets. You’ll lead the operational engine that powers international expansion, new verticals, and ultimately a multi-service super-app for underserved communities.

Your Mission (First 12–24 Months)

• Grow + Defend: 2–3x GMV in existing markets
• Derisk Growth: Validate at least one $100M/year opportunity – new market, vertical, or both
• Build the Machine: Create and enforce city/country launch playbooks that improve speed, cost, and success rates with every iteration
• Win Internationally: Launch 20+ German cities – if not more – with Canada-level unit economics and growth curves
• Operationalize the BHAG: Translate company vision into concrete annual and quarterly operating plans – with clear KPIs, ownership, budgets, and a cadence of accountability to ensure delivery
• Align Tech + Ops: Partner with product and engineering to deliver tools, systems, and automation that directly accelerate market growth and efficiency

What you Bring

• Global launcher: Personally launched multiple cities (and ideally countries) in a high-growth marketplace or mobility business
• Playbook architect: Creates and refines repeatable and scalable processes, systems, and checklists that make every launch faster, more efficient, and more successful
• Proven scaler: Grown operations across multiple cities (and ideally countries) to $100M+ in revenue
• Relentless executor: In the details, uncompromising on accountability
• Expansion strategist: Adapts proven playbooks to new geographies, navigating regulation and outpacing competitors
• High EQ, low ego: Leads from the front, can do the work of their team
• Data-driven leader: Relentlessly applies data to uncover opportunities, challenge assumptions, and set clear priorities – driving decisive actions that accelerate growth, improve efficiency, and raise performance