Patient Contact Specialist - Bilingual

About Valle del Sol


Join Valle del Sol in our commitment to providing quality, culturally sensitive integrated primary care and behavioral health services to adults, children, and adolescents in need. Valle del Sol offers a diverse work environment, competitive pay and benefits, and the opportunity for training and advancement.


Job Description:


Answers inbound calls and assists customers who may require an appointment or have particular inquires or questions about services Valle del Sol offers. Responsibilities include general clerical and administrative duties and handling incoming referrals from external customers received by phone, email, or fax. 


Starting salary:

Level I (entry to 1 year) $18.50/hour

Level II (1-3 years) $18.50-$20.00/hour

Level III (3+ years) $20.00-$25.00/hour


Job Qualifications:

  • 21years old; and
  • High school diploma/GED
  • Bilingual (English/Spanish)
  • Exceptional interpersonal and communication skills.
  • Knowledge of Windows environment and/or Electronic Health Records Systems.
  • Ability to provide culturally sensitive services
  • Must have or be able to obtain a valid Fingerprint Clearance Card.
  • Must possess reliable transportation, valid driver's license, and proof of auto insurance.
  • Must maintain current BLS certification

The pay range for this role is:

18.50 - 25 USD per hour (3877)

10 - Primary Care

Phoenix, AZ

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