Network Operations Manager

Location: Leesburg, VA
Company: VB Spine 

Looking for a career where your work truly matters? At VB Spine, you’ll be part of a mission-focused team that supports surgeons during life-changing spinal procedures. We’re looking for driven individuals ready to learn quickly, adapt under pressure, and grow in a dynamic, fast-paced environment. 

The Network Operations Manager will lead the global delivery, reliability, and continuous improvement of VB Spine’s network infrastructure. This is a hands-on leadership role responsible for both the day-to-day operation of the network and the management of network operations staff. The role requires deep technical expertise combined with strong leadership to ensure high availability, performance, scalability, and security across the enterprise.

Reporting to the Director of Infrastructure, the Network Operations Manager will oversee all network operations, including design, implementation, monitoring, troubleshooting, and optimization of the organization’s network environment. This individual will work closely with global IT teams, Cybersecurity, and Business Applications to deliver a secure, resilient, and modern digital workplace aligned with the company’s strategic objectives.

The Network Operations Manager is accountable for ensuring reliable connectivity, safeguarding data, and enabling seamless communication between systems and users while driving operational excellence and continuous improvement across the network function.

What You’ll Do: 

• Configure, maintain, and troubleshoot LAN, WAN, Wi-Fi, VPN, and cloud-based network environments
• Proactively monitor network performance, availability, and security events to ensure optimal uptime
• Perform root cause analysis and lead hands-on resolution of complex network incidents and outages
• Lead by example through active participation in incident response, escalation management, and service restoration
• Plan and implement network changes, upgrades, and capacity planning initiatives to support business growth
• Administer and support network infrastructure, including firewalls, routers, switches, and load balancers
• Develop, maintain, and enforce network documentation, standards, diagrams, and operational procedures
• Collaborate closely with Cybersecurity and Infrastructure teams to implement and maintain security controls and best practices
• Manage network vendors, service providers, contracts, and escalations to ensure service quality
• Participate in on-call rotations and oversee after-hours maintenance activities as required

What You Bring: 

• Bachelor’s degree in Information Technology, Computer Science, or a related field required.
• Professional certifications (e.g., CCNA, CCNP, CompTIA Network+) or equivalent preferred.
• Minimum of 8+ years of progressive IT experience
• network operations, or service delivery management roles
• Proven experience in enterprise network administration or network management
• Strong working knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VPN technologies
• Expertise in Cisco, Infoblox, and Microsoft Azure environments.
• Hands-on experience with network hardware such as routers, switches, firewalls, and related infrastructure
• Advanced troubleshooting and root cause analysis skills in complex enterprise network environments
• Experience using network monitoring, performance, and diagnostic tools
• Demonstrated problem-solving and analytical capabilities
• Strong communication, collaboration, and leadership skills

Physical & mental requirements:

• Ability to work in a fast-paced environment and manage multiple priorities
• Strong analytical, problem-solving, and decision-making skills.
• Occasional travel to company sites and vendor locations may be required.

Why VB Spine? 

We believe in growing talent from within. At VB Spine, you’ll get the training, mentorship, and support you need to build a strong foundation in the medical sales field. You’ll work alongside a high-performing team, gain valuable operating room experience, and take your first step toward a rewarding and meaningful career. 

Compensation: 
Pay for this role is competitive and based on experience, with additional factors like territory requirements, qualifications, and performance taken into account.

VB Spine reserves the right to offer compensation outside of this listed range. Final compensation is determined on a case-by-case basis and considers a variety of factors including experience level, skillset, and market conditions.  

Benefits include: 

• Comprehensive health, dental, and vision insurance 

• 401(k) with company match 

• Paid time off (PTO) and holidays 

• Ongoing training and professional development opportunities 

• Opportunity to grow within a fast-paced, dynamic company