About Ventricle Health

Ventricle Health (www.ventriclehealth.com) is a high-growth virtual healthcare startup launching a national cardiologist network providing specialty telemedicine to members with prevalent cardiovascular diseases including heart failure, coronary artery disease and atrial fibrillation.

Our mission is to deliver a world-class patient experience in which patients have frictionless access to the best healthcare providers, devices, and therapies. Through the implementation of remote patient monitoring via connected medical devices and evidence-based therapy we intend to improve patients’ quality of life across the nation, focusing on heart health.

Ventricle Health is well-funded, advised by industry leaders, and led by former executives from leading high-growth healthcare companies including Evolent Health, Strive Health, and Unite Us. 

We are a virtual only cardiac care company developing the first national cardiologist network providing specialty care to patients with prevalent chronic conditions, including heart failure, cardiovascular disease, and atrial fibrillation. Our overarching mission is to create a seamless and world-class patient experience, ensuring effortless access to top-tier healthcare providers, cutting-edge devices, and advanced therapies.   

Embrace a balanced work life during the week by combining remote patient monitoring, evidence-based therapy, and health coaching.  Our objective is to enhance the quality of life for patients nationwide, with an initial emphasis on heart health. To achieve this, we are assembling a team of health advocates to work alongside our nurses, all dedicated to revolutionizing patient care through our virtual platform. 

About the role

Ventricle Health’s Market Performance team is seeking an experienced and dynamic Director, Market Performance & Partnerships to lead the implementation, operations, and strategy for both new and existing markets.  You will lead various implementation and operational efforts - working collaboratively with various cross-functional teams - and foster strong client relationships that drive satisfaction, retention, and growth.  You will play a critical role ensuring Ventricle and our Partners achieve our business objectives.

What you'll do

Implementation & Operations

• Own end-to-end implementation and account management functions for select markets and clients  
• Partner cross-functionally and with external payers, physicians, hospitals and ACOs to implement new programs, processes and referral pathways
• Ensure successful execution of all contractual requirements
• Lead and mentor junior staff, providing ongoing feedback and support

Performance & Strategy

• Memorialize internal and external business objectives, or KPIs, and implement a framework to measure and monitor performance accordingly
• Identify performance-improvement opportunities as it relates to enrollment, patient engagement, and clinical outcomes and participate in solutioning process
• Identify incremental referral pathways to maximize Program enrollment and conversion

Client Management & Growth

• Build and maintain strong client relationships with key stakeholders and decision-makers
• Design and deliver QBRs that showcase our clinical and financial impact for patients, providers and risk-bearing entities
• Work with business development to build and execute against growth roadmap as it relates to new geographies, lines of business or cardiac programs

Qualifications

• 4+ years of experience in client/account management
• 6+ years of healthcare industry experience with a health plan, provider group, consulting firm or related vendor
• Experience managing and building high-performing teams
• Demonstrated expertise in project management and/or implementation
• Strong interpersonal skills with proven ability to drive cross-functional alignment and effectively communicate and persuade executive leadership
• Strong financial acumen and understanding of health economic principles
• Proficient with Microsoft Excel and proven ability to perform basic models and manipulation
• Proficient with Microsoft Powerpoint and ability to develop compelling presentations
• Bachelor’s degree in a healthcare of business related field

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health benefits package (medical, dental, vision).
• Flexible work environment with remote work options.
• Professional development and training opportunities.
• Opportunity to make a significant impact in transforming healthcare through technology.